Product support questions? You can check the FAQ tabs on each product page or send us an email to hello@jackery.com (will respond to you within one business day). Or feel free to call us at 1-888-502-2236. We are open Monday to Friday 9:00am to 6:00pm PST.

Download free user guides for all our Products; The guides contain detailed information on technical specifications, operational instructions and general care for the products.

Register your product to receive the latest Jackery updates and opt-in to receive special offers.

See details on our comprehensive 2-year warranty and 30 day money back guarantee. Also take a look at our return policy for your Jackery purchases on our jackery.com store.