Have product support questions? Find answers to common questions on FAQ page here the FAQ tabs on each product page. You can also send us an email to hello@jackery.com We will respond to you within one business day. Feel free to call us at 1-888-502-2236. We are open Monday to Friday from 9:00 am to 6:00pm PST.

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See details on our shipping policy, comprehensive 2-year warranty and return policy for your Jackery purchases on our jackery.com store.