Bulk Solar Generator 1000 Pro

Bulk Solar Generator 1000 Pro


$ 1,597.00


Quantity

+1

  • Quick Solar Charging in 1.8 Hours
  • 1002Wh Capacity, 1000W Inverter (2000W Surge)
  • Use Weekly for 10+ Years
  • Quiet Solar Power
  • Waterproof, Foldable & Portable Solar Panels
  • Compact & Lightweight

Fast Delivery

3 + 2 Years Warranty

30-Day Money back

  • FEATURES
  • TECH SPECS
  • FAQ
  • REVIEWS
jackery symbol Jackery Solar Generator 1000 Pro, get power on the go with a "more than fast solar generator"! The super quiet solar generator has a long lifespan of 10+ years and can be fully charged within 1.8 hours. Its dual 100W PD design delivers steady power, charging all essential appliances during power outages and for off-grid living. jackery symbol
Features Summary
Features Summary Features Summary

Power up to 93% of Devices

jackery appliance scene

The rechargeable solar generator 1000 Pro can support up to 93% of appliances, like a refrigerator, CPAP machine, e-bike and even a sump pump. It also provides 2* USB-C & 2* 100W PD ports, delivering steady and quick charging for phone, iPad, laptop, and so on.

Blender

Blender
(300W)

2.5 H
Space Heater

Space Heater
(350W)

2.5 H
Electric wheelchair

Electric wheelchair
(380W)

2.5 H
Ice Shaver

Ice Shaver
(700W)

1.2 H
Coffee Maker

Coffee Maker
(550W)

1.5 H
Toaster

Toaster
(650W)

1.3 H
Microwave

Microwave
(700W)

1.2 H
Kettle

Kettle
(850W)

1 H
Electric rice cooker

Electric rice cooker
(820W)

1 H

Running Time Simulator

To power with Explorer 1000 Pro (1002Wh Capacity)
Please enter the wattage of the appliance (not exceeding 1002W)

W
Input power does not exceed
0 Hrs
Expected Running Time
Note: This is a calculation for reference. Please take the actual use for accuracy.

Solar Fast charging in 1.8 Hours

Solar Fast charging in 1.8 Hours

Current Bundles Recharging Time
(0-100%)
Explorer 1000 Pro + 4 x SolarSaga 200W
1.8 H
Explorer 1000 Pro + SolarSaga 80W x 2
9 H
AC Adapter
1.8 H
12V Car Adaptor
12 H
The MPPT technology ensures 99% solar charging efficiency. It takes less than 1.8 hours to fully charge the power station. Bonus: Full wall charging in 1.8 hours, and also supports car charging. You'll never have to worry about power outages anymore!
jackery symbol

All-round Safety

The industry-leading BMS (Battery Management System) provides 12 layers of protection against short circuits, overvoltages, and more. The pure sine wave inverter delivers stable power to safeguard your appliances. The LED light featuring 3 brightness modes aids you when exploring outdoors.
jackery symbol

All-round Safety

The industry-leading BMS (Battery Management System) provides 12 layers of protection against short circuits, overvoltages, and more. The pure sine wave inverter delivers stable power to safeguard your appliances. The LED light featuring 3 brightness modes aids you when exploring outdoors.

Up to 10 Years battery life

tenth-years
Even if you go camping and use it weekly, the battery's max capacity will still be at 80% after 10 years of use. Ultra-long battery standby for more than 365 days when at 80% capacity, sets a benchmark in the industry, making it ideal for emergency battery backup power.

Durable Design for Outdoor Life

The power station offers a top shock-resistant Level 9 design, with flame-resistant materials. The working temperature power range is -10-40°C, whilst performing well in high temperature and cold environments.
Waterproof and dustproof certified solar panels are an ideal power source for outdoor use and in extreme conditions.

Durable Design for Outdoor Life

The power station offers a top shock-resistant Level 9 design, with flame-resistant materials. The working temperature power range is -10-40°C, whilst performing well in high temperature and cold environments.
Waterproof and dustproof certified solar panels are an ideal power source for outdoor use and in extreme conditions.

Portable Solar Generator for Camping and RVing

Weighing in at 25.4 lbs the portable power station is 30% lighter in weight, compared to the same capacity in the industry.

The folding design of the solar panel is further convenient for travel and storage.

Simple and Speedy Set up in 60 seconds

Connect the solar panels to the power station in just 1 minute. Far simpler and more convenient than traditional generators. It is also equipped with pass-through charging, allowing you to power appliances whilst solar charging.

Low Carbon and Near Noiseless

At near noiseless operation, the working volume is as low as 46dB. The solar generator does not emit any polluting fumes, whilst producing renewable energy. Safe solar energy for both outdoors and indoors.

Product Comparison

    Product Details

    Specs in Pictures
    Explorer 1000 Pro (13.39 x 10.32 x 10.06 in)
    • LED Flashlight
    • USB-A, 18W Max
    • 2x USB-C Output PD 100W MAX
    • LCD Screen, LCD Screen Button
    • Car Port, 120W (12V/10A)
    • 3 x AC Output (1000W, 2000W Surge Peak)
    SolarSaga 200W

    Dimensions (unfolded): 21.3 x 91.3 x 1 in

    Dimensions (folded): 21.3 x 24.2 x 1.6 in
    SolarSaga 80W

    Dimensions: 35.7 x 20.8 x 1 in
    Specs
    What's in The Box
    • Jackery Explorer 1000 Pro
    • AC Charge Cable
    • Car Charge Cable
    • Solar Panel Connector
    • DC7909 to DC8020 Adapter
    • SolarSaga 200W

    Notes:
    1. Solar panel types and quantity depends on your purchase.
    2. Buy 4 or 6 SolarSoga, get 2*Solar Panel Connectors.

    User Manual
    BATTERY INFO
    Notice

    1. Solar recharging time varies from a different locations, temperatures, weather, etc. The actual time may be extra.

    2. During solar recharging, keep your portable power station away from heat and direct sunlight to extend its life span.

    3. Store in a dry and cool place, avoid contact with corrosive substances and keep away from fire and heat sources. Avoid storing with sharp objects at the same time.

    User Guide Videos / Pictures
    Download Explorer 1000 Pro User Manual
    How To Use Jackery Power Station Explorer 1000 Pro
    The Solar Generator 1000 Pro is Here!

    FAQ

    • The Explorer 1000 Pro uses a ternary lithium battery.

    • It is rated for 1000 full charge cycles, at that point you will have approximately 80% of your original capacity, and will gradually reduce from there.

    • We recommend that you keep the battery power above 20% when using or storing the power station daily.
      A fully charged battery can last for several months, please recharge it every 3 months to keep the battery power above 50% when not in use.

    • Sorry currently, the product doesn't support the APP connection, however we will look to find another solution, in the future.

    • Yes, the Explorer 1000 Pro has an internal MPPT controller.

    • The noise does not exceed 46 dB within 1 meter.

    • Yes, the Explorer 1000 Pro fully supports pass-through charging, with no adverse effects to the battery.

    • How do you switch on low power consumption?
      A: Press the AC switch button + DISPLAY simultaneously. If it doesn't switch on, the system will automatically shut down after 12 hours of no-load, or low power consumption.

      Q: How do you turn off low power consumption?
      A: Press the AC switch key + DISPLAY for 1 second.

    • Yes, please refer to the following technical details:


      USBA and USBC port: ≤2W, automatic shutdown after 12H
      AC port≤18 W (inverter), automatic shutdown after 12H
      car charger port≤2W 12H, automatic shutdown after 12H

    • Below are the main differences - please refer to the points below:


      1) The Explorer 1000 Pro doesn't require the power brick, a piece of power cable can simply be used for recharging.
      2) The Explorer 1000 Pro has a faster recharge time compared to the E1000 and has 2 DC input ports
      3) The Explorer 1000 Pro has a longer life cycle than E1000.
      4) The Explorer 1000 Pro can self-diagnose faults and display it to customers.

    • Yes - the Explorer 1000 Pro can be considered as the fully updated version of the Explorer 1000.

    • Yes, we will continue to sell the Explorer 1000 - so please stay tuned to our Official site, social media accounts, or simply subscribe to our email newsletter for future updates.

    • The Explorer 500 does not feature an updated version currently - so please stay tuned and follow our Official Website, social media accounts, or fully subscribe to our email newsletter for future updates.

    • The Jackery power station Explorer 1000 Pro can run devices at 110V, requiring less than 1000W. If this does not exceed the output power of the Explorer's AC port, it can be supported by The Explorer.
      Calculate the charging time by using the following formula:
      Working time = Explorer's watt-hours * 0.85/operating power of your device.

    • It can be fully charged with the AC charger in 2 hours using fast charging.
      One car charger can fully charge the E1000 Pro in 12 hours, with 2 car chargers in 6 hours.
      And it can be fully charged with 800W solar panels in 1.8 hours (time differs depending on sunlight intensity, angle and temperature).
      If you have any other inquiries, please feel free to inform Jackery's Customer Service Team.

    • Here are all of the certifications of the product: UN38.3/Quality Inspection GB31241/ICES-003/TSCA/California 65/CEC/DOE/Nrcan
      battery: GB31241-2014/UL1642/RoHS/REACH/UN38.3

    • Please refer to the size and weight as of below:
      13.64KG (including UN certified box)/39.5*31.5*43.5cm (including UN certified box)
      The product itself is approximately 11.5Kg/length 34 x width 26 x height 25.55cm

    • The packaging contents includes: 1* AC Cable, 1* Car Charger Cable, 2 *8mm Adapters (transfer DC7909 to DC8020), 1*User Manual.

    • Yes, however DC takes priority.

    • Yes - it will shorten the charging time by up to half the time.

    • Yes, the two DC inputs are independent and it will not affect each other.

    • Please plug the cable directly into the Explorer 1000 Pro.

    • Please plug the 2 units of 80W solar panels directly into the 2 DC input ports.

    • Thank you for choosing Jackery and reaching out to us.


      Please use 2 Jackery solar connectors, and connect the 2 panels in and then plug them into Explorer 1000 Pro accordingly.
      If you have any other inquiries, please feel free to let me know.

    • The solar panel 80W comes with a reflective carrying case. It features double-sided power generation through the reflective optical fiber, and reflective angle can be adjusted, through the sticking position of the magic tape of the carrying case.

    • The Explorer 1000 Pro is unfortunately not waterproof. Please make sure you keep away from the rain.

    • The Explorer 1000 Pro uses the highest 94V-0 fireproof material required by UL in the United States.

    • The Explorer 1000 Pro has an internal adapter - please plug the cable into it to recharge directly.

    • Apologies a PD cable does not come with the product - please purchase separately.

    • The AC cable and DC car charging cable is 2 meters long, with 80W solar panel coming with a 2-meter extension cable that transfers the DC8020 to DC7909.

    • Could you please provide me with your order number and current shipping address? Jackery offers a free cable on all official orders.

    • Thank you for choosing Jackery and reaching out to us.


      Please purchase the carrying case or upgraded carrying case for the Explorer 1000/Explorer 1500 - it's additionally compatible with the Explorer 1000 Pro.
      https://www.jackery.com/products/jackery-upgraded-carrying-case-bag-for-explorer-1500
      https://www.jackery.com/products/jackery-carrying-case-bag-for-explorer-1000
      If you have any other inquiries, please contact Jackery's Customer Service Team.

    • Thank you for choosing Jackery and reaching out to us.

      You can use the car charger, and AC cable of Explorer 2000 Pro AC cable to recharge the Explorer 1000 Pro, however strictly do not use the AC cable of the Explorer 1000 Pro to recharge the Explorer 2000 Pro, or this will cause battery damage.

      If you have any other inquiries, please contact Jackery's Customer Service Team.

    • Thank you for choosing Jackery and reaching out to us.


      We strongly do not recommend using other solar panel brands to recharge Jackery power station products.
      Since we can not guarantee other brand quality and provide an after-sale service - for instance if becoming damaged using other company's solar panel brands.
      If you have any other inquiries, please contact Jackery's Customer Service Team.

    • We apologise that the Explorer 1000 Pro is not on sale in the UK - we don't currently have an official release date, however do stay tuned on our Official Website, social media accounts or subscribe to our email newsletter for all future updates.

    • The solar panel 80W comes with a reflective carrying case. It features double-sided power generation through the reflective optical fiber, and reflective angle can be adjusted, through the sticking position of the magic tape of the carrying case.

    • Yes, the 80W solar panel is compatible with all Jackery power stations model.

    • The 80W solar panel is waterproof with the IP68 rating, however note the port is not waterproof.

    • The solar panel glass is fitted with a special structure design, with no glass slag generated - rest assured the product is extremely safe.

    • The silicone cover is mainly dustproof - there's a function mark at the switch button.

    • Unfortunately the cover cannot be disassembled. The silicone cover is designed together with the product body preventing loss.

    • It comes with the IEC TS63163.

    • The cable is located in the side pocket of the carrying bag.

    • We have the 5-meter extension cable - please check the link: https://ca.jackery.com/products/dc-extension-cable-for-solar-panel

    Jackery Solar Way.
    More Than Fast.

    1.8 HOURS

    TO FULL CHARGE

    DUAL-SIDED

    SOLAR EFFICIENCY

    ALL-ROUND

    SAFETY

    FAST RECHARGING

    With the double AC adapter (total of 600W), the Explorer 1500 can be fast recharged in 2 Hours. (0-80%)

    With one AC adapter, the Explorer 1500 can be recharged with in 4.2 Hours. (0-80%)

    Jackery Solar Way.
    More Than Fast.

    1.8H TO FULL CHARGE WITH 4 SOLARSAGA 200

    HOME BACKUP

    OUTDOORSY

    MULTIPLE CHARGING METHODS

    VEHICLE-GRADE BATTERY MANAGEMENT SYSTEM

    VEHICLE-GRADE BATTERY

    MANAGEMENT SYSTEM

    HEAT DISSIPATION & HIGH TEMP

    PROTECTION

    HEAT DISSIPATION & HIGH TEMP

    PROTECTION

    TOP SHOCK-RESISTANT

    LEVEL 9

     

    TOP SHOCK-RESISTANT

    LEVEL 9

    POWER ON THE GO

    Foldable handle for easy transportation & storage

    ULTRA-LONG STANDBY

    1000 charge cycles & lasts 368 days from an 80% battery level

    SUPPORTS UP TO 8 DEVICES AT A TIME

    ADVANCED SMART SCREEN

    EXCELLENT CUSTOMER SERVICE

    1.8H TO FULL CHARGE WITH 4 SOLARSAGA 200

    1.8H TO FULL CHARGE WITH 4 SOLARSAGA 200

    HOME BACKUP

    OUTDOORSY

    MULTIPLE CHARGING METHODS

    VEHICLE-GRADE BATTERY MANAGEMENT SYSTEM

    HEAT DISSIPATION &

    HIGH TEMP PROTECTION

    TOP SHOCK-RESISTANT

    LEVEL 9

    VEHICLE-GRADE BATTERY MANAGEMENT SYSTEM

    VEHICLE-GRADE BATTERY

    MANAGEMENT SYSTEM

    HEAT DISSIPATION & HIGH TEMP

    PROTECTION

    HEAT DISSIPATION & HIGH TEMP

    PROTECTION

    TOP SHOCK-RESISTANT

    LEVEL 9

     

    TOP SHOCK-RESISTANT

    LEVEL 9

    POWER ON THE GO

    Foldable handle for easy transportation & storage

    ULTRA-LONG STANDBY

    1000 charge cycles & lasts 368 days from an 80% battery level

    POWER ON THE GO

    Foldable handle for easy transportation & storage

    ULTRA-LONG STANDBY

    1000 charge cycles & lasts 368 days from an 80% battery level

    WATER & DUST RESISTANCE

    IP68 waterproof and dustproof certified - the ideal solar panel for outdoor use and in extreme conditions.

    WATER & DUST RESISTANCE

    IP68 waterproof and dustproof certified - the ideal solar panel for outdoor use and in extreme conditions.

    SUPPORTS UP TO 8 DEVICES AT A TIME

    SUPPORTS UP TO 8 DEVICES AT A TIME

    ADVANCED SMART SCREEN

    ADVANCED SMART SCREEN

    SUITED FOR VARIOUS APPLICATIONS

    EXCELLENT CUSTOMER SERVICE

    EXCELLENT CUSTOMER SERVICE

    Green      

    Capture the sun's energy instead of fossil fuel and do not produce any carbon dioxide or other pollutants

    Air Pollution

    Use fossil fuel to generate electricity and added carbon dioxide in the atmosphere, which contributes to global climate change


    Quiet

    No moving parts inside significantly reduces the amount of noise they produce while running

    Noisy

    The shaking in a fuel-powered generator is main reason why they are noisy


    Easy to Use

    Simply press the button to start the power station

    Hard to Start Up

    Hard to start up due to uncertain factors and you should perform a series of checks before starting to ensure that it can operate normally


    Only Initial Cost

    No extra cost on fuel and maintenance

    Ongoing Cost

    Purchase Gasoline or diesel storage, changing spark plugs and oil, and maintenance schedule

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    Specifications of Explorer 1000 Pro

    BATTERY INFO

    Capacity:

    Cell Chemistry:

    Lifecycle:

    Management System:

    1002Wh (43.2V 23.2Ah)

    Lithium-ion Battery

    1000 cycles to 80%+ capacity

    BMS, Over Voltage Protection, Short Circuit Protection


    PORTS

    AC Output:

    USB-A Output:

    USB-C Output:

    Car Port:

    AC Input:

    DC Input:

    120V, 60Hz, 1000W (2000W Peak)

    Quick Charge 3.0, 18W Max

    100W Max, (5V, 9V, 12V, 15V, 20V up to 5A)

    12V,10A

    120V, 60Hz, 15A Max

    12V-17.5V, 8A Max, Double to 16A Max

    17.5V-60V, 11A, Double to 22A/800W Max

     

    RECHARGE TIMES

    AC Adapter:

    4x SolarSaga 200W Solar Panel:

    2x SolarSaga 80W Solar Panel:

    12V Car Adapter:

    1.8 Hours

    1.8 Hours

    9 Hours

    12 Hours

     

    AC Adapter:

    4x SolarSaga 200W Solar Panel:

    2x SolarSaga 80W Solar Panel:

    12V Car Adapter:

    1.8 Hours

    1.8 Hours

    9 Hours

    12 Hours


    GENERAL

    Weight:

    Dimensions (LxWxD):

    Operating Usage Temperature:

    Warranty:

    Optional Accessory:

    11.5 Kg (25.4lbs)

    13.39 x 10.32 x 10.06 in (34 x 26.2 x 25.5cm)

    14-104F (-10-40℃)

    3 Years

    Jackery SolarSaga 200W Solar Panel


    Specifications of SolarSaga 200W

    SOLAR

    Peak Power:

    Power Voltage:

    Power Current:

    Open Circuit Voltage:

    Short Circuit Current:

    200W

    18V

    11.12A

    23.2V

    11.76A

    GENERAL

    Dimensions (folded):

    Dimensions (unfolded):

    Operating Usage Temperature:

    Warranty:

    540 x 615 x 40 mm

    540 x 2320 x 25 mm

    -10-65℃(14-149°F)

    36 Months


    Specifications of SolarSaga 80W

    SOLAR

    Peak Power:

    Power Voltage:

    Power Current:

    Open Circuit Voltage:

    Short Circuit Current:

    80W

    22V

    3.6A

    28.5V

    3.71A

    GENERAL

    Weight:

    Dimensions:

    Operating Usage Temperature:

    Warranty:

    5.1kg

    906 x 528 x 27 mm

    -10-65℃(14-149°F)

    36 Months


    In The Box

    • Explorer 1000 Pro + 4 x SolarSaga 200W
    • • 1*Jackery Explorer 1000 Pro
    • 1* Car Charge Cable
    • • 1* AC Charge Cable
    • • 2* DC7909 to DC8020 Adapter
    • • 4* SolarSaga 200W
    • • 2* Solar Panel Connector
    • Explorer 1000 Pro + 2 x SolarSaga 80W
    • • 1*Jackery Explorer 1000 Pro
    • 1* Car Charge Cable
    • • 1* AC Charge Cable
    • • 2* DC7909 to DC8020 Adapter
    • • 2* SolarSaga 80W

    User Manual

    Specifications of Explorer 1000 Pro

    BATTERY INFO

    Capacity:               1488Wh (36V, 41.3Ah)

    Cell Chemistry:   Panasonic 18650 Li-ion Batteries

    Battery Life:         8 Years

    Management System: Tesla BMS, Over Voltage Protection, Short Circuit Protection


    PORTS

    AC Output:         110VAC, 60Hz, 1800W (3600W Surge)

    USB-A Output:  5V, 2.4A

    Quick Charge 3.0 Output: 18W, 5-6.5V, 3A / 6.5-9V, 3A / 9-12V, 1.5A

    USB-C Output:  PD60W, (5V, 9V, 12V up to 3A)

    Car Output:       12V, 10A

    DC Input:           48V, 6.25A (Single 300W Max, Double to 600w Max)

    RECHARGE TIMES

    AC Adapter:                                    6 Hours

    12V Car Adaptor:                          13 Hours

    2x SolarSaga 100W Solar Panel: 9 Hours

    4x SolarSaga 100W Solar Panel: 4 Hours


    GENERAL

    Weight:                           33.1 lbs (15 kg)

    Dimensions (LxWxD): 14 x 10.4 x 12.7 in (35.6 x 26.4 x 32.3 cm)

    Certification:                 FCC, ROHS, UN38.3

    Warranty:                       24 Months

    Operating Usage Temperature: 14-104F (-10-40℃)

    Optional Accessory:  Jackery SolarSaga 100W Solar Panel

    BATTERY INFO

    Capacity:1002Wh (43.2V 23.2Ah)

    Cell Chemistry: Lithium-ion Battery

    Lifecycle: 1000 cycles to 80%+ capacity

    Management System: BMS, Over Voltage Protection, Short Circuit Protection


    PORTS

    AC Output:       120V, 60Hz, 1000W (2000W Peak)

    USB-A Output: Quick Charge 3.0, 18W Max

    USB-C Output: 100W Max, (5V, 9V, 12V, 15V, 20V up to 5A)

    Car Output:   12V, 10A

    AC Input:      120V, 60Hz, 15A Max

    DC Input:      12V-17.5V, 8A Max, Double to 16A Max

                          17.5V-60V, 11A, Double to 22A/800W Max


    RECHARGE TIMES

    AC Adapter:    1.8 Hours

    4x SolarSaga 200W Solar Panel:  1.8 Hours

    2x SolarSaga 80W Solar Panel:  9 Hours

    12V Car Adapter:   12 Hours


    GENERAL

    Weight: 11.5 Kg (25.4lbs)

    Dimensions (LxWxD): 13.39 x 10.32 x 10.06 in (34 x 26.2 x 25.5cm)

    Operating Usage Temperature: 14-104F (-10-40℃)

    Warranty: 3 Years

    Optional Accessory: Jackery SolarSaga 200W Solar Panel


    Specifications of SolarSaga 200

    SOLAR

    Peak Power:                  200W

    Power Voltage:             18V

    Power Current:             11.12A

    Open Circuit Voltage:    23.2V

    Short Circuit Current:   11.76A


    General

    Dimensions (folded): 540 x 615 x 40 mm

    Dimensions (unfolded): 540 x 2320 x 25 mm

    Operating Usage Temperature: -10-65℃(14-149°F)

    Warranty: 36 Months


    Specifications of SolarSaga 80

    SOLAR

    Peak Power:                80W

    Power Voltage:            22V

    Power Current:            3.64A

    Open Circuit Voltage:  28.5V

    Short Circuit Current:  3.71A


    General

    Weight: 5.1Kg

    Dimensions:   906 x 528 x 27 mm

    Operating Usage Temperature: -10-65℃(14-149°F)

    Warranty: 36 Months


    In The Box

    • Explorer 1000 Pro + 4 x SolarSaga 200W

    • 1* Jackery Explorer 1000 Pro

    • • 1* Car Charge Cable
    • • 1* AC Charge Cable
    • • 2* DC7909 to DC8020 Adapter
    • 4*SolarSaga 200W
    • 2* Solar Panel Connector
    •  

     

    • Explorer 1000 Pro + 2 x SolarSaga 80W
    • • 1*Jackery Explorer 1000 Pro
    • 1* Car Charge Cable
    • • 1* AC Charge Cable
    • • 2* DC7909 to DC8020 Adapter
    • • 2* SolarSaga 80W

    User Manual

    FAQs

    Q: What is the battery type?

    A: The Explorer 1000 Pro uses a ternary lithium battery.

    Q: What is the life expectancy?

    A: It is rated for 1000 full charge cycles, at that point you will have approximately 80% of your original capacity, and will gradually reduce from there.

    Q: When should I recharge the Explorer 1000 Pro when I don't use it?

    A: We recommend that you keep the battery power above 20% when using or storing the power station daily.

    A fully charged battery can last for several months, please recharge it every 3 months to keep the battery power above 50% when not in use.

    Q: Does it support APP connection?

    A: Sorry currently, the product doesn't support the APP connection, however we will look to find another solution, in the future.

    Q: Is there an MPPT controller?

    A: Yes, the Explorer 1000 Pro has an internal MPPT controller.

    Q: Does the product generate any noise?

    A: The noise does not exceed 46 dB within 1 meter.

    Q: Does it support pass-through charging?

    A: Yes, the Explorer 1000 Pro fully supports pass-through charging, with no adverse effects to the battery.

    Q: Is there a small load function and how do you turn it on/off?

    Q: How do you switch on low power consumption?

    A: Press the AC switch button + DISPLAY simultaneously. If it doesn't switch on, the system will automatically shut down after 12 hours of no-load, or low power consumption.

     

    Q: How do you turn off low power consumption?

    A: Press the AC switch key + DISPLAY for 1 second.

    Q: Is there a low power consumption function?

    A: Yes, please refer to the following technical details:
    USBA and USBC port: ≤2W, automatic shutdown after 12H
    AC port≤18 W (inverter), automatic shutdown after 12H
    car charger port≤2W 12H, automatic shutdown after 12H

    Q: What are the main differences from the Explorer 1000 Pro? 

    A: Below are the main differences - please refer to the points below:

    1) The Explorer 1000 Pro doesn't require the power brick, a piece of power cable can simply be used for recharging.
    2) The Explorer 1000 Pro has a faster recharge time compared to the E1000 and has 2 DC input ports
    3) The Explorer 1000 Pro has a longer life cycle than E1000.
    4) The Explorer 1000 Pro can self-diagnose faults and display it to customers.

    Q: Is the Explorer 1000 Pro an updated version of the Explorer 1000?

    A: Yes - the Explorer 1000 Pro can be considered as the fully updated version of the Explorer 1000.

    Q: Will we continue to sell the Explorer 1000 product?

    A: Yes, we will continue to sell the Explorer 1000 - so please stay tuned to our Official site, social media accounts, or simply subscribe to our email newsletter for future updates.

    Q: Will other Jackery models feature a Pro version?

    A: The Explorer 500 does not feature an updated version currently - so please stay tuned and follow our Official Website, social media accounts, or fully subscribe to our email newsletter for future updates.

    Q: Is the Explorer 1000 Pro compatible with my device?

    A: The Jackery power station Explorer 1000 Pro can run devices at 110V, requiring less than 1000W. If this does not exceed the output power of the Explorer's AC port, it can be supported by The Explorer.

    Calculate the charging time by using the following formula:

    Working time = Explorer's watt-hours * 0.85/operating power of your device.

    Q: How long does it take in total for car charging, wall charging and solar charging respectively?

    A: It can be fully charged with the AC charger in 2 hours using fast charging.

    One car charger can fully charge the E1000 Pro in 12 hours, with 2 car chargers in 6 hours.

    And it can be fully charged with 800W solar panels in 1.8 hours (time differs depending on sunlight intensity, angle and temperature).

    If you have any other inquiries, please feel free to inform Jackery's Customer Service Team.

    Q: What certifications does the Explorer 1000 Pro have?

    A: Here are all of the certifications of the product: UN38.3/Quality Inspection GB31241/ICES-003/TSCA/California 65/CEC/DOE/Nrcan
    battery: GB31241-2014/UL1642/RoHS/REACH/UN38.3

    Q: What is the package size?

    A: Please refer to the size and weight as of below:
    13.64KG (including UN certified box)/39.5*31.5*43.5cm (including UN certified box)
    The product itself is approximately 11.5Kg/length 34 x width 26 x height 25.55cm

    Q: What does the packaging contents of the Explorer 1000 Pro include?

    A: The packaging contents includes: 1* AC Cable, 1* Car Charger Cable, 2 *8mm Adapters (transfer DC7909 to DC8020), 1*User Manual.

    Q: Can I use the car charger, wall charger, and solar panel to charge the Explorer 1000 Pro simultaneously?

    A: Yes, however DC takes priority.

    Q: Can I use 2 car chargers to charge simultaneously - will it shorten charging?

    A: Yes - it will shorten the charging time by up to half the time.

    Q: Can the two input ports be connected to different Jackery solar panels and in different quantities additionally?

    A: Yes, the two DC inputs are independent and it will not affect each other.

    Q: How do you connect the 80W Solar Panel to the Explorer 1000 Pro?

    A: Please plug the cable directly into the Explorer 1000 Pro.

    Q: How do you connect 2 units of 80W solar panels to the Explorer 1000 Pro?

    A: Please plug the 2 units of 80W solar panels directly into the 2 DC input ports.

    Q: How do you connect 4 units of 200W solar panels to the Explorer 1000 Pro?

    A: Thank you for choosing Jackery and reaching out to us.

    Please use 2 Jackery solar connectors, and connect the 2 panels in and then plug them into Explorer 1000 Pro accordingly.

    If you have any other inquiries, please feel free to let me know.

    Q: How can I use the double-sided power generation function of the 80W solar panel?

    A:The solar panel 80W comes with a reflective carrying case. It features double-sided power generation through the reflective optical fiber, and reflective angle can be adjusted, through the sticking position of the magic tape of the carrying case.

    Q: Is the Explorer 1000 Pro waterproof?

    A: The Explorer 1000 Pro is unfortunately not waterproof. Please make sure you keep away from the rain.

    Q: Is the exterior material fireproof?

    A: The Explorer 1000 Pro uses the highest 94V-0 fireproof material required by UL in the United States.

    Q: Where is the adapter block?

    A: The Explorer 1000 Pro has an internal adapter - please plug the cable into it to recharge directly.

    Q: Does the product come with a PD 100 W cable?

    A: Apologies a PD cable does not come with the product - please purchase separately.

    Q: How long is the AC wall charger/car charger cable/solar charging cable?

    A:The AC cable and DC car charging cable is 2 meters long, with 80W solar panel coming with a 2-meter extension cable that transfers the DC8020 to DC7909.

    Q: If I lose the cables, can I get a replacement?

    A: Could you please provide me with your order number and current shipping address? Jackery offers a free cable on all official orders.

    Q: Does the carrying case come with the Explorer 1000 Pro?

    A: Thank you for choosing Jackery and reaching out to us.

    Please purchase the carrying case or upgraded carrying case for the Explorer 1000/Explorer 1500 - it's additionally compatible with the Explorer 1000 Pro.
    https://www.jackery.com/products/jackery-upgraded-carrying-case-bag-for-explorer-1500
    https://www.jackery.com/products/jackery-carrying-case-bag-for-explorer-1000

    If you have any other inquiries, please contact Jackery's Customer Service Team.

    Q: Can I use the adapters of the Explorer 2000 Pro to recharge the Explorer 1000 Pro?

    A: Thank you for choosing Jackery and reaching out to us.

    You can use the car charger, and AC cable of Explorer 2000 Pro AC cable to recharge the Explorer 1000 Pro, however strictly do not use the AC cable of the Explorer 1000 Pro to recharge the Explorer 2000 Pro, or this will cause battery damage.

    If you have any other inquiries, please contact Jackery's Customer Service Team.

    Q: Can I use other brands of solar panels to recharge the Explorer 1000 Pro?

    A:Thank you for choosing Jackery and reaching out to us.

    We strongly do not recommend using other solar panel brands to recharge Jackery power station products.

    Since we can not guarantee other brand quality and provide an after-sale service - for instance if becoming damaged using other company's solar panel brands.

    If you have any other inquiries, please contact Jackery's Customer Service Team.

    Q: Why is the Explorer 1000 Pro currently not sold in the UK?

    A: We apologise that the Explorer 1000 Pro is not on sale in the UK - we don't currently have an official release date, however do stay tuned on our Official Website, social media accounts or subscribe to our email newsletter for all future updates.

    Q: How can I use the double-sided power generation function of the 80W solar panel?

    A: The solar panel 80W comes with a reflective carrying case. It features double-sided power generation through the reflective optical fiber, and reflective angle can be adjusted, through the sticking position of the magic tape of the carrying case.

    Q: Can I use the 80W solar panel to recharge other Jackery models?

    A: Yes, the 80W solar panel is compatible with all Jackery power stations model.

    Q: Is the 80W Solar Panel waterproof?

    A: The 80W solar panel is waterproof with the IP68 rating, however note the port is not waterproof.

    Q: Is the glass on the back of the 80W board dangerous?

    A: The solar panel glass is fitted with a special structure design, with no glass slag generated - rest assured the product is extremely safe.

    Q: Why is there no functional logo on the silicone cover?

    A: The silicone cover is mainly dustproof - there's a function mark at the switch button.

    Q: Is the silicone cover removable/replaceable?

    A: Unfortunately the cover cannot be disassembled. The silicone cover is designed together with the product body preventing loss.

    Q: What certifications does the 80W have?

    A: It comes with the IEC TS63163.

    Q: Where is the 2-meter extension solar cable of the 80W located?

    A: The cable is located in the side pocket of the carrying bag.

    Q: Is there a DC extension cable for the solar panel?

    A: We have the 5-meter extension cable - please check the link: https://www.jackery.com/products/dc-extension-cable-for-solar-panel

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