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Error Code F7

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Error Code F7 - Jackery

If your Power Station displays fault code F7, please follow the steps below:1. Check the solar panel input voltageEnsure that the input voltage from...

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Applies to: Explorer 1000 Plus, Explorer 1000 Pro, Explorer 1000 V2, Explorer 1500 Pro, Explorer 1500 Ultra, Explorer 1500 V2, Explorer 2000 Plus, Explorer 2000 Pro, Explorer 2000 V2, Explorer 240 V2, Explorer 300 Plus, Explorer 300 V2, Explorer 3000 Pro, Explorer 3000 V2, Explorer 300D, Explorer 500 V2, Explorer 5000 Plus, Explorer 600 Plus, Explorer 600 V2, HomePower 1000 V2, HomePower 2000 Plus V2, HomePower 3000, HomePower 3600 Plus, HomePower 3600 Pro Max, Jackery FridgeGuard

If your Power Station displays fault code F7, please follow the steps below:

1. Check the solar panel input voltage

Ensure that the input voltage from the solar panel is within the acceptable range and not too high.

2. Check the DC charging module temperature

The internal DC charging module may trigger over-temperature or over-current protection. Ensure that the unit has proper ventilation and is not overheating.

3. Reset the Power Station

Perform a reset to allow the system to self-check and attempt to clear the fault code.

4. Contact Customer Support if the issue persists

If the fault code remains after completing the above steps, please contact our customer support team for further assistance.

Aviso legal:

El tiempo de funcionamiento mencionado para los aparatos alimentados por Jackery es solo de referencia. El tiempo de funcionamiento real puede variar bajo diferentes condiciones. Para obtener resultados precisos, consulte el desempeño en condiciones reales.

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