Applies to: Explorer 1000 Plus, Explorer 1000 Pro, Explorer 1000 V2, Explorer 1500 Pro, Explorer 1500 Ultra, Explorer 1500 V2, Explorer 2000 Plus, Explorer 2000 Pro, Explorer 2000 V2, Explorer 240 V2, Explorer 240D, Explorer 300 Plus, Explorer 300 V2, Explorer 3000 Pro, Explorer 3000 V2, Explorer 300D, Explorer 500 V2, Explorer 5000 Plus, Explorer 600 Plus, Explorer 600 V2, HomePower 1000 V2, HomePower 2000 Plus V2, HomePower 3000, HomePower 3600 Plus, HomePower 3600 Pro Max, Jackery FridgeGuard
If your Power Station displays fault code F9, please follow the steps below:
1. Check for USB or car charger overload
USB output overload or car charger output overload may trigger F9. These can usually be resolved once the overload is removed.
2. Check for short circuits
Inspect USB ports and the car charger port for any short circuits. If the fault persists after confirming there is no short circuit, the unit requires after-sales service for repair.
3. Contact Customer Support if needed
If the fault code remains after completing the steps above, please contact our customer support team for further assistance.





























































































































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