Explorer 500 V2 Basic Information

Battery Capacity

512Wh

Type of Battery Used

LiFePO₄

Battery Cycle Life (Durability)

6000 cycles≥70%

Type of Product Output Current

Pure Sine Wave

Product Dimensions (cm) (W)Length × (D)Width × (H)Height

31.1x20.5x15.7

Product Weight

Around 5.7 kg

Product Color

Black

Product AC Input Specification

100–120 V AC ~ 60 Hz, Max. 15 A (Max. input power: 550 W ± 50 W)

Minimum Power Required for Product AC Input

Over 600W

DC Input Specification (Solar Power Input Specification)

16–60V ⎓ 10.5A, Max. 200W

DC Input Specification (Car Charger Input Specification)

11V-16V，Max. 8A

Number of Input Ports When Charging Product with DC (Panel Charger/Car Charger)

1

Input Port for Charging Product with Solar Panel

DC8020

Input Port for Charging Product with Car Charger Port

DC8020

Product AC Charging Time

Around 1.3H

Product Charging Time with Car Charger Port

Around 6H

Product Charging Time with Solar Panel Solarsaga40

1 Panel: Around 16H 2 Panels: Around 8.5H

Product Charging Time with Solar Panel Solarsaga80

1 Panel: Around 8.5H 2 Panels: Around 4.5H

Product Charging Time with Solar Panel Solarsaga100

1 Panel: Around 6.8H 2 Panels: Around 3.4H

Product Charging Time with Solar Panel Solarsaga200

1 Panel: Around 3.4H 2 Panels: Around 2.8H

Product Charging Time with Solar Panel Solarsaga 500 X

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Product Charging Time with Roof High Voltage Solar System

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Product AC Output Specification

120V/4.2A, Max. 500W Per Port; Max. 500W Total For 2 Ports.

Maximum Instantaneous Output Power

1000W

Number of Product AC Output Ports

2

AC Output Frequency

60HZ

Product Car Charger Port Specification

12V/10A

Number of Product Car Charger Ports

1

Number of Product USB Ports

3

Product USB-A Port Output Specification

5-6V⎓3A, 6-9V⎓2A, 9-12V⎓1.5A, Max. 18W

Product Specification for Input via USB-C Port

Not Supported

Product USB-C Port Output Specification

1*USB-C: Max. 100W 1*USB-C: Max. 30W

Temperature Range for Product Charging

-20°C-45℃

Discharge Temperature Range

-20°C-45℃

Storage Temperature Range

1 Month: -20℃ ~ 45℃ (-4℉ ~ 113℉) 3 Months: 0℃ ~ 45℃ (32℉ ~ 113℉) 1 Year: 0℃ ~ 25℃ (32℉ ~ 77℉)

Material of Product Housing

PC + ABS High-Strength Plastic

Product Warranty Period

Standard Warranty: 3 Years. Extendable by 2 Years for a Max Total of 5 Years.

Accessories

1 * Portable Power Station 1 * AC Charging Cable 1 * User Manual

Noise Level of Product Cooling Fan

≤ 30dB

Standby Power Consumption

12W

Does it Have UPS Function

Connect the electrical device to the AC output port of the portable power station, and connect the portable power station to a household wall outlet using the AC charging cable. In the event of a power outage, the unit is equipped with a UPS function that automatically switches to battery power within 20 ms (0.02 seconds). Even during a sudden power failure, power supply can continue within the remaining battery capacity of the portable power station. Please note: This function is not a 0 ms (no interruption) switching UPS. Do not connect devices that require a true uninterruptible power supply, such as data servers or workstations.

Are additional accessories required to connect the solar panel?

1 Panel Connection: No additional accessories required. 2 Panel Connection: Requires 1 × SolarSaga Adapter (for Pro/Plus/V Series).

Does the AC charging cable include a grounding wire, and how should it be used?

Grounding wire included.

Maximum Number of Solar Panels That Can Be Connected

1 panel / 2 panels

Supports Charging with Jackery Products?

When charging this unit from the AC output of portable power station A, it is supported if A's "AC output" meets or exceeds 550W + 50W (i.e., 600W or higher).

Maximum AC output power during simultaneous charging and discharging

500W

Maximum DC output (car charging port output) power during simultaneous charging and discharging

12V, 10A, Max. 120W

Can the product connect to 2 solar panels

Supported. However, since there is only one DC input port, the use of a Solar Saga adapter is required to connect two solar panels. Additionally, the output voltage and model of all panels connected to the Solar Saga adapter must be identical.

Can the product connect to 3 or more solar panels

Not supported.

Are the two DC input ports parallel or independent

There is only one DC input port.

Connection rules when both DC ports are used simultaneously

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Can the product be charged by a solar panel and a car charger at the same time?

Not supported.

Can the product be charged using two car charging cables at the same time?

Not supported.

Does the product support battery packs?

Not supported.

Does the product support app control?

Not supported.

Does it have waterproof and dustproof?

Not supported.

Can the AC output frequency be switched

Not supported.

Does the product support parallel operation

Not supported.

Is the AC charging cable UL certified?

Yes, the AC charging cable included with the portable power supply bears the UL certification mark, ensuring safe use.

Does it have LED lighting

Supported.

Can it be charged using a car fast charger?

Supported.

Charging time with car fast charger

No Verified Data

Can wall charging and Solar charging be performed simultaneously

Supported.

Can the Energy Saving Mode be turned off

Supported.

Can the device status be monitored via the app

Not supported.

Can the AC/DC output be turned on/off via the app

Not supported.

Can the LED display be turned on or off and scheduled via the app

Not supported.

Can the LED light be turned on or off via the app?

Not supported.

Does the app allow setting auto-shutdown?

Not supported.

Is it possible to set Battery Saving Mode in the app

Not supported.

Is it possible to set Quiet Charging Mode in the app

Not supported.

Can product specifications be viewed in the app

Not supported.

Can the user manual be accessed through the app

Not supported.

Can the device be shared using a QR code

Not supported.

Can the temperature display be set in the app

Not supported.

Is it possible to configure the system language through the app

Not supported.

Is it possible to set the Battery saving mode (15% to 85%) in the app

Not supported.

Can the charging range for Battery saving mode be adjusted via the app

Not supported.

Is it possible to set the emergency charging mode in the app

Not supported.

Does it have solar power generation analytics?

Not supported.

Does it have a timed charging (charging plan) function

Not supported.

Does this system have a Self-powered Mode

Not supported.

Can the Wi-Fi MAC address be viewed in the app

Not supported.

Is it possible to set AC charging speed in the app

Not supported.

Can the AC/DC output time be set through the APP?

Not supported.

Plug type and usage scenario for the 30A output port on Power Station

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Plug type and usage scenario for the 50A output port on Power Station

/

Does it support pass-through charging?

Yes, supported. Additionally, the pass-through mode allows simultaneous charging and discharging, so using the portable power supply while charging does not affect its lifespan.

Location of the SN

The SN is located on the back of the device.

How to reset the device

Press and hold both the Power and USB buttons simultaneously for five seconds. The screen will briefly turn off and then relight, displaying the remaining battery percentage — this confirms the reset was successful.

Can Wi-Fi/Bluetooth be reset separately

/

How to reset Wi-Fi/Bluetooth

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How to activate the Bluetooth/Wi-Fi module after it has been turned off.

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How much battery capacity is typically lost due to self-discharge when the power station is not in use?

Around 1%-3% per month

About app settings when the battery is fully depleted For example, if the current app settings are “Battery Saving Mode

Disabled” and “Auto Power-Off: Never,” will these settings remain the same after the battery is drained and then recharged? Or will they be reset to default?: /

Is the neutral wire floating or Bonded?

floating