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Wall Charger Not Fully Charging

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Wall Charger Not Fully Charging - Jackery

What to Do If the Wall Charger Cannot Fully Charge the Power StationIf your Power Station does not reach a full charge when using the wall charger,...

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What to Do If the Wall Charger Cannot Fully Charge the Power Station

If your Power Station does not reach a full charge when using the wall charger, please follow the steps below:

1. Allow sufficient charging time

Please note that charging from 99% to 100% may take longer than expected, which is normal behavior.

2. Perform a battery level calibration

Press and hold the DISPLAY button for 1 second to calibrate the battery level.

3. Contact Customer Support

If the issue persists after completing the steps above, please contact our customer support team for further assistance.

Aviso legal:

El tiempo de funcionamiento mencionado para los aparatos alimentados por Jackery es solo de referencia. El tiempo de funcionamiento real puede variar bajo diferentes condiciones. Para obtener resultados precisos, consulte el desempeño en condiciones reales.

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