Jackery Solar Generator 5000 Plus

No, they are distinct products with varying voltage, current, and power specifications, rendering them incompatible for simultaneous parallel use.

The E5000 Plus and E2000 Plus can charge each other by connecting each unit's AC input to the other’s AC output.

The E5000 Plus supports parallel usage of two E5000Plus units via STS. It does not support parallel usage with other Jackery power station products or with products from other brands.

Yes, E5000 Plus supports connecting to your home circuit system and you can insert it into by TS/Inlet box/STS.If the E5000 Plus is solely connected to home circuits and the Online UPS mode is selected in the APP, it will immediately power on upon detecting a power outage. If the E5000 Plus is connected to the Jackery Smart Transfer Switch, the response time in the event of a power failure will be 20 milliseconds due to the Transfer Switch's capabilities.

The Jackery E5000 Plus is expandable, offering an initial 5kWh. Connecting one 5000 Plus unit with a E5000 Plus Battery Pack provides 10kWh, expandable up to 5 Battery Packs for a total of 30kWh. With two E5000 Plus units and 10 Battery Packs, you can reach a maximum of 60kWh. Please look up the maximum capacity allowed in your jurisdiction prior to ordering.

It uses the highest 94V-0 fireproof material required by American UL

When connected to the STS, the 120V AC input cannot be used to charge the E5000 Plus.

The runtime of the Jackery 5000 Plus depends on the power consumption of the appliances being used.

For example, a 170L household refrigerator (15–520W) can run for approximately 8 hours in freezing mode and up to 110 hours in insulation mode. A compact refrigerator (90W) can operate for about 26 hours.

A central air conditioner (2200–3050W) can run for around 2 hours in cooling mode and 1.7 hours in heating mode, while a wall-mounted AC unit (900W) can run for about 4.5 hours.

These figures are based on Jackery lab tests and may vary depending on the actual power draw of the appliances and environmental conditions. The data is for reference only.

Yes, the Jackery 5000 Plus can be connected to third-party solar panels or fuel-powered generators, provided they meet the required input interface and connection standards. For safe and efficient operation, please ensure the voltage, current, and connector type are compatible with the Jackery 5000 Plus. Detailed input specifications can be found in the product’s technical parameters.

While third-party access is possible, Jackery recommends using official accessories to ensure optimal performance and maintain warranty coverage.

The Jackery 5000 Plus features five functional modes to improve user convenience and battery performance:

1. Quiet Charging Mode – This mode reduces charging power and slows down the charging speed to significantly lower noise levels. It can be enabled or disabled in the Jackery App.

2. Battery Saving Mode – When activated, this mode limits the available battery capacity to extend the lifespan of the battery cells. It can also be managed through the Jackery App.

3. Energy Saving Mode – Enabled by default, this mode prevents unnecessary battery drain by automatically turning off all outputs after 12 hours when no device is connected or if the connected load is minimal (AC Output ≤ 25W, USB Output ≤ 2W, Car Output ≤ 2W).

4. UPS Mode- Connect the product to a wall outlet with the AC charging cable, then press the AC output button and power your appliances at the same time . The backup UPS function is enabled by default. In the event of a sudden loss of mains power, the device will automatically power up your appliances with the stored power within 20 ms.
Please note：① The NEMA L14-30R and NEMA 14-50 outputs cannot be used in Bypass mode when the product is connected to a wall outlet with the AC charging cable.② The system settings will return to backup UPS mode once the product restarts in online UPS mode

5. Charging Mode - supports 4 major charging methods: ① Charging via AC Wall Outlet ② Charging via Smart Transfer Switch ③ Charging via Solar Panels ④Charging via Car Charger. Please note: Fully charge the device before its first use.