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In-Depth Review: See It in Action
Smart Transfer Switch Installation Service
Any certified electrician should be able to install the Jackery Smart Transfer Switch (STS). To simplify the process for our U.S. customers, we’ve partnered with SupTech to provide installation services.
If you prefer to use your own electrician, handle the STS installation yourself (if you are certified), or if your area is beyond SupTech’s service coverage, you may do so at your own expense. We highly recommend contacting SupTech for training and certification before proceeding with the installation. You can also refer to the STS User Guide, and installation videos available on our website.
SupTech contact information is as follows:
- Email: installation@suptech.global
- Call: 213.457.3409 or 323.412.5103
Once you receive your Jackery 5000 Plus and the STS, please complete the provided questionnaire and contact SupTech to begin the installation process. A SupTech representative will reach out to discuss logistics and service coverage in your area. All matters related to scheduling, on-site surveys, installation, and costs will be managed directly between you and SupTech. For the basic installation cost, SupTech will charge a fee of $2,000 per unit. Please note that the basic installation service fee covers only the survey and installation in the house; additional costs for materials or others will be charged separately by SupTech based on actual usage.
Installation service is limited to designated areas. See T&C for details.
SPECIFICATIONS
SPECIFICATIONS | Jackery Smart Transfer Switch |
Model No. |
JA-TS02A |
AC Voltage (Nominal) |
120V/240V~ 60Hz |
Feed-In Type |
Split Phase |
Maximum Input Current |
100A Grid / 60A Power Station |
Maximum Output Current |
60A Home Load / 33.4A Power Station |
Maximum Input Short-Circuit Current |
10KA |
Overvoltage Category |
IV |
UPS |
≤20ms |
Enclosure Type (Distribution Panel) |
NEMA Type 1 |
Number of Load Branches |
12 |
Main Circuit |
2 AWG |
Branch Circuit |
14 AWG 12 AWG 10 AWG |
Communication |
Wi-Fi and Bluetooth |
Operating Temperature |
-20°C~40°C (-4°F~104°F) |
Weight |
About 25.57 lbs/11.6 kg |
Dimensions |
22 x 14.7 x 7.87 in/56 x 37.4 x 20 cm |
Package List |
Jackery Smart Transfer Switch Power Input/Output Cable User Manual |
User Manual |
|
APP User Manual |
|
Jackery Smart Transfer Switch Installation Training |
|
Jackery Smart Transfer Switch Removal Training |
- FEATURES
- TECH SPECS
- FAQ
- REVIEWS
FAQ
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It can connect to the Jackery Explorer 5000 Plus, with support for up to 2 units simultaneously.
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It requires split-phase 240V input and supports 120V 60Hz and split-phase 240V 60Hz output. Three-phase power is not supported.
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The Smart Transfer Switch can connect to 120V and split-phase 240V circuits in a home's sub-panel. Professional electricians must handle the installation. Each circuit can support appliances up to 240V/30A and 7200W. A maximum of 12 circuits for 120V or 6 circuits for 240V can be connected simultaneously. Both 120V and 240V circuits can be connected at the same time.
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The Smart Transfer Switch is not waterproof and must be installed indoors or in a location protected from rain.
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The Smart Transfer Switch cannot input energy from portable power station or solar into the grid.
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The Smart Transfer Switch cannot directly connect to rooftop solar panels. However, solar panels can be connected to the 5000 Plus, which can then connect to the Smart Transfer Switch to provide solar power for the home.
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If your home's electricity distribution panel is connected to rooftop solar through an inverter with a dedicated circuit breaker (AC-coupled), it is compatible with the Smart Transfer Switch. Note that in case of a grid outage, AC-coupled systems will also stop functioning, as they depend on grid signals. When the grid is operational, the solar generator can power the Smart Transfer Switch.
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Each circuit breaker supports up to 30A.
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Either the UPS function is not enabled in the app, or the portable power station is charging. Without UPS enabled, the switch-over time is approximately 5 seconds when grid power fails.
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Enable the UPS function in the Jackery App. When the grid power fails, the switch to a portable power station will occur within 20ms. If the portable power station is charging when a power outage occurs, the switch-over time will be approximately 1 second.
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Set the "Charging-discharging plan" in the Jackery App's working modes. Configure the charging and discharging times based on peak and off-peak electricity rates.
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First, connect the rooftop solar panels to the Explorer 5000 Plus. Then, set the working modes in the Jackery App to "Self-powered" mode. In this mode, a portable power station charges exclusively with solar power and automatically powers the home when fully charged. If the storage level falls below the backup threshold, it will switch to grid power for home supply.
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In the Jackery App, move non-critical load circuits to the "Nice to have circuits" group under "Backup priority." When the energy level falls below the set threshold, non-critical loads will automatically shut off, reserving more energy for critical loads.