Accessibility Statement

Last Updated: July 20, 2026

Our Commitment

At Jackery, we are committed to making our website accessible and user-friendly for everyone—regardless of ability, technology, or how you choose to browse.

We believe that reliable power should be available to all, and that includes access to the information you need to make the right choice for your home, your outdoor adventures, or your emergency preparedness.

We endeavor to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards in the design, testing, and ongoing development of our website. We continuously seek to enhance our digital content and improve the experience for all customers. 

Need Help?

If you are having difficulty viewing, navigating, or accessing any part of our website, please reach out to us at hello@jackery.com with "Accessibility Request" in the subject line, or call us at 1-888-502-2236. To place an order by phone, call our sales hotline at 1-888-787-1654. We value your feedback and are committed to making things right.