Jackery Explorer 1000 Pro Portable Power Station (Refurbished)


$999.00
Quantity

+1
  • Quick AC Recharging in 1.8 Hours
  • 1002Wh Capacity, 1000W (2000W peak) Output
  • Supports 8 Devices Simultaneously
  • Dual 100W PD Fast Charge
  • Use Weekly for 10+ Years
  • 3 Ways to Recharge
  • Warranty Extension: 6-month warranty 

    Fast shipping

    6 Months Warranty

    30-Day Money back

    Jackery Explorer 1000 Pro Portable Power Station (Refurbished)
    $999.00 $-999 OFF
    • FEATURES
    • TECH SPECS
    • FAQ
    • REVIEWS
    jackery symbol Jackery Explorer 1000 Pro Portable Power Station, powers multiple devices simultaneously with a fully compatible power station! Offering a battery capacity of 1002Wh, the 1000w portable power station keeps your electrical devices charged during camping and power outages. The features include industry-leading BMS, pure sine wave technology, 94V-0 fire rating material, a foldable handle, whilst weighing at just 25.4 lbs. jackery symbol

    Featured Summary

    Large Capacity Supports 90% of Device

    Jackery Explorer 1000 Pro can support 90% of your daily used appliances, from mobile phones to refrigerators, and even pumps; this solar charging power station can easily cover them all. The Explorer 1000 Pro delivers immense solar power - from RV trips to home emergency back up.

    Blender (300W)

    2.5 H

    Space Heater (350W)

    2.5 H

    Electrlc wheelchair (380W)

    2.5 H

    Ice maker (700W)

    1.2 H

    Coffee Maker (550W)

    1.5 H

    Toaster (650W)

    1.3 H

    Microwave (700W)

    1.2 H

    Kettle (850W)

    1 H

    Running Time Simulator

    To power with Explorer 1000 Pro (1002Wh Capacity)
    Please enter the wattage of the appliance (not exceeding 1002W)

    running W
    Input power does not exceed
    result 0 Hrs
    Expected Running Time
    Note: This is a calculation for reference. Please take the actual use for accuracy.

    3 Simple Ways To Charge Quickly

    • Solar Charging
    • Wall Charging
    • Car Charging

    3 Simple Ways To Charge Quickly

    Solar Charging 9 Hrs
    Wall Charging 1.8 Hrs
    Car Charging 12 Hrs
    9 Hrs
    1.8 Hrs
    12 Hrs
    Explorer 1000 Pro supports wall charging, car charging, and solar charging, and is fully recharged in only 1.8 hours via a wall charge. Want to use all your devices while solar charging? The pass-through charging feature allows this, ensuring you need to wait no longer!

    Up to 10 Years Battery Life

    The exclusive recharging algorithm ensures 80% battery capacity remains, even after 1000 charging cycles. It means you can go camping every week with the Explorer 1000 Pro for 10 years, before it reaches the 80% maximum capacity level. In addition, with 100% capacity, it can go on standby for more than 365 days, making it an extremely reliable emergency backup power supply.
    icon

    All-round Safety Protection

    Intelligent BMS technology provides 12 levels of protection against overvoltages, high temperatures, short circuits and more, with the pure sine wave inverter delivering stable power to safeguard your appliances. The whole machine adopts the best 94V-0 fire rating fireproof material, with 9 temperature sensor detectors controlling the working temperature.
    icon

    All-round Safety Protection
    Intelligent BMS technology provides 12 levels of protection against overvoltages, high temperatures, short circuits and more, with the pure sine wave inverter delivering stable power to safeguard your appliances. The whole machine adopts the best 94V-0 fire rating fireproof material, with 9 temperature sensor detectors controlling the working temperature.

    Less to Carry, More to Explore

    Explorer 1000 Pro weighs only 25.4 lbs, which is approximately 70% of the weight and size compared to alternatives with the same capacity. Equipped with an ergonomic design handle, you can easily carry it whilst camping, fishing, and for outdoor work. Further, it can work at a temperature range of 14-104 ℉ (-10-40℃) preparing you extremely well for all outdoor exploration.

    Additionally, the exceptional new Smart Screen, means you can easily find the remaining capacity charging status, and other information on the LCD panel. It can be set to open for 12 hours to prevent no-loading so that you can save more power.
    icon

    Sturdy Beyond Imagination

    Accidentally dropped the power station from the car? don't worry! With the TOP SHOCK-RESISTANT LEVEL 9 drop resistance, the product can work still even drop from 0.9 meters to any surface three times.
    icon

    Sturdy Beyond Imagination
    Accidentally dropped the power station from the car? don't worry! With the TOP SHOCK-RESISTANT LEVEL 9 drop resistance, the product can work still even drop from 0.9 meters to any surface three times.

    Low Carbon Living With Jackery

    The working volume is at 30dB, even quieter than in a library(40dB). Green renewal energy runs no fume and no maintenance. It is an environment friendly power solution for home backup, off-grid living and outdoors.
    icon

    6 Months Guarantee

    Jackery Explorer 1000 Pro Portable Power Station (Refurbished) comes with 6 months of warranty.
    icon

    6 Months Guarantee

    Jackery Explorer 1000 Pro Portable Power Station (Refurbished) comes with 6 months of warranty.

    Product Comparison

      Product Details

      Specs in Pictures

      usual
      • LED Flashlight
      • USB-A, 18W Max
      • 2* USB-C Output PD 100W MAX
      • LCD Screen, LCD Screen Button
      • Car Port,120W (12V/10A)
      • 3 * AC Output (1000W, 2000W Peak Surge)

      Specs

      specs

      What's in The Box

      usual
      • 1*Jackery Explorer 1000 Pro
      • 1* Car Charge Cable
      • 1* AC Charge Cable
      • Solar Panel Connector
      • 2* DC7909 to DC8020 Adapter
      • 1* User Manual

      Notes:

      1. Solar panel types and quantity depends on your purchase.

      2. Buy 4 or 6 SolarSoga, get 2*Solar Panel Connectors.

      3. Solar Panel connectors will only be included with the purchase of 4 or more panels together with the 1000 Pro

      User Manual

      usual
      BATTERY INFO
      Notice notice

      * This product (portable power supply) can supply power to your device in the temperature range of -10 to 40 degrees Celsius (-10 to 65 degrees Celsius for solar panels). If the operating temperature is outside the above range, this product may not work.

      User Guide Videos / Pictures
      Poster
      How To Use Jackery Solar Generator 1000 Pro (Explorer 1000 Pro + SolarSaga 80W)
      Poster
      How To Use Jackery Power Station Explorer 1000 Pro

      FAQ

      • A: The Explorer 1000 Pro uses a ternary lithium battery.

      • A: It is rated for 1000 full charge cycles, at that point you will have approximately 80% of your original capacity, and will gradually reduce from there.

      • A: We recommend that you keep the battery power above 20% when using or storing the power station daily.A fully charged battery can last for several months, please recharge it every 3 months to keep the battery power above 50% when not in use.

      • A: Sorry currently, the product doesn't support the APP connection, however we will look to find another solution, in the future.

      • A: Yes, the Explorer 1000 Pro has an internal MPPT controller.

      • A: The noise does not exceed 46 dB within 1 meter.

      • A: Yes, the Explorer 1000 Pro fully supports pass-through charging, with no adverse effects to the battery.

      • A: How do you switch on low power consumption? Press the AC switch button + DISPLAY simultaneously. If it doesn't switch on, the system will automatically shut down after 12 hours of no-load, or low power consumption.

        How do you turn off low power consumption? Press the AC switch key + DISPLAY for 1 second.

      • A: Yes, please refer to the following technical details:

        USBA and USBC port: ≤2W, automatic shutdown after 12H

        AC port≤18 W (inverter), automatic shutdown after 12H

        car charger port≤2W 12H, automatic shutdown after 12H

      • A: Below are the main differences - please refer to the points below:

        1) The Explorer 1000 Pro doesn't require the power brick, a piece of power cable can simply be used for recharging.

        2) The Explorer 1000 Pro has a faster recharge time compared to the Explorer 1000 and has 2 DC input ports

        3) The Explorer 1000 Pro has a longer life cycle than Explorer 1000.

        4) The Explorer 1000 Pro can self-diagnose faults and display it to customers.

      • A: Yes - the Explorer 1000 Pro can be considered as the fully updated version of the Explorer 1000.

      • A: Yes, we will continue to sell the Explorer 1000 - so please stay tuned to our Official Site, social media accounts, or simply subscribe to our email newsletter for future updates.

      • A: The E500 does not feature an updated version currently - so please stay tuned and follow our Official Website, social media accounts, or fully subscribe to our email newsletter for future updates.

      • A: The Jackery power station Explorer 1000 Pro can run devices at 110V, requiring less than 1000W. If this does not exceed the output power of the Explorer's AC port, it can be supported by The Explorer.

        Calculate the charging time by using the following formul

        Working time = Explorer's watt-hours * 0.85/operating power of your device.

      • A: It can be fully charged with the AC charger in 2 hours using fast charging.

        One car charger can fully charge the Explorer 1000 Pro in 12 hours, with 2 car chargers in 6 hours.

        And it can be fully charged with 800W solar panels in 1.8 hours (time differs depending on sunlight intensity, angle and temperature).

        If you have any other inquiries, please feel free to inform Jackery's Customer Service Team.

      • A: Here are all of the certifications of the product: UN38.3/Quality Inspection GB31241/ICES-003/TSCA/California 65/CEC/DOE/Nrcanbattery: GB31241-2014/UL1642/RoHS/REACH/UN38.3

      • A: Please refer to the size and weight as of below:

        13.64KG (including UN certified box)/39.5*31.5*43.5cm (including UN certified box)

        The product itself is approximately 11.5Kg/length 34 x width 26 x height 25.55cm

      • A: The packaging contents includes: 1* AC Cable, 1* Car Charger Cable, 2 *8mm Adapters (transfer DC7909 to DC8020), 1*User Manual.

      • A: Yes , however DC takes priority.

      • A: Yes - it will shorten the charging time by up to half the time.

      • A: Yes, the two DC inputs are independent and it will not affect each other.

      • A: Please plug the cable directly into the Explorer 1000 Pro.

      • A: Please plug the 2 units of 80W solar panels directly into the 2 DC input ports.

      • A: Thank you for choosing Jackery and reaching out to us.

        Please use 2 Jackery solar connectors, and connect the 2 panels in and then plug them into Explorer 1000 Pro accordingly.

        If you have any other inquiries, please feel free to let me know.

      • A: The solar panel 80W comes with a reflective carrying case. It features double-sided power generation through the reflective optical fiber, and reflective angle can be adjusted, through the sticking position of the magic tape of the carrying case.

      • A: The Explorer 1000 Pro is unfortunately not waterproof. Please make sure you keep away from the rain.

      • A: The Explorer 1000 Pro uses the highest 94V-0 fireproof material required by UL in the United States.

      • A: The Explorer 1000 Pro has an internal adapter - please plug the cable into it to recharge directly.

      • A: Apologies a PD cable does not come with the product - please purchase separately

      • A: The AC cable and DC car charging cable is 2 meters long, with 80W solar panel coming with a 2-meter extension cable that transfers the DC8020 to DC7909.

      • A: Could you please provide me with your order number and current shipping address? Jackery offers a free cable on all official orders.

      • A: Thank you for choosing Jackery and reaching out to us.

        Please purchase the carrying case or upgraded carrying case for the Explorer 1000 - it's additionally compatible with the Explorer 1000 Pro.

        https://www.jackery.com/products/jackery-carrying-case-bag-for-explorer-1000

        If you have any other inquiries, please contact Jackery's Customer Service Team.

      • A: Thank you for choosing Jackery and reaching out to us.

        You can use the car charger, and AC cable of E2000 Pro AC cable to recharge the Explorer 1000 Pro, however strictly do not use the AC cable of the Explorer 1000 Pro to recharge the E2000 Pro, or this will cause battery damage.

        If you have any other inquiries, please contact Jackery's Customer Service Team.

      • A: Thank you for choosing Jackery and reaching out to us.

        We strongly do not recommend using other solar panel brands to recharge Jackery power station products.

        Since we can not guarantee other brand quality and provide an after-sale service - for instance if becoming damaged using other company's solar panel brands.

        If you have any other inquiries, please contact Jackery's Customer Service Team.

      Customer Reviews

      Based on 1 review
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      D
      DJ DRAC
      Great Buy

      Just got this week and already works great. I'm a mobile DJ and the system was able to power my speakers, laptop, DJ mixer for the last 5 hours and still has 4 hours left of juice.

      Jackery Solar Way.
      More Than Fast.

      1002Wh

      CAPACITY

      DUAL PD100W

      PD PORTS

      1.8O HOURS

      TO FULL CHARGE

      FAST RECHARGING

      With the double AC adapter (total of 600W), the Explorer 1500 can be fast recharged in 2 Hours. (0-80%)

      With one AC adapter, the Explorer 1500 can be recharged with in 4.2 Hours. (0-80%)

      Jackery Solar Way.
      More Than Fast.

      1.8H TO FULL CHARGE WITH 4 SOLARSAGA 200

      HOME BACKUP

      OUTDOORSY

      SUPPORTS UP TO 8 DEVICES AT A TIME

      MULTIPLE CHARGING METHODS

      ALL-ROUND SAFETY

      Featuring pure sine wave technology and vehicle-grade BMS. The material has the best 94V-0 fire rating, with solar panels having an adhesive structure preventing glass debris.

      POWER ON THE GO

      Foldable handle for easy transportation & storage

      ADVANCED SMART SCREEN

      SUITED FOR VARIOUS APPLICATIONS

      EXCELLENT CUSTOMER SERVICE

      1.8H TO FULL CHARGE WITH 4 SOLARSAGA 200

      HOME BACKUP

      OUTDOORSY

      ADVANCED SMART SCREEN

      SUPPORTS UP TO 8 DEVICES AT A TIME

      MULTIPLE CHARGING METHODS

      ALL-ROUND SAFETY

      Featuring pure sine wave technology and vehicle-grade BMS. The material has the best 94V-0 fire rating, with solar panels having an adhesive structure preventing glass debris.

      ALL-ROUND SAFETY

      Featuring pure sine wave technology and vehicle-grade BMS. The material has the best 94V-0 fire rating, with solar panels having an adhesive structure preventing glass debris.

      POWER ON THE GO

      Foldable handle for easy transportation & storage

      POWER ON THE GO

      foldable handle for easy transportation & storage

      ADVANCED SMART SCREEN

      ADVANCED SMART SCREEN

      SUITED FOR VARIOUS APPLICATIONS

      EXCELLENT CUSTOMER SERVICE

      Green      

      Capture the sun's energy instead of fossil fuel and do not produce any carbon dioxide or other pollutants

      Air Pollution

      Use fossil fuel to generate electricity and added carbon dioxide in the atmosphere, which contributes to global climate change

      Quiet

      No moving parts inside significantly reduces the amount of noise they produce while running

      Noisy

      The shaking in a fuel-powered generator is main reason why they are noisy

      Easy to Use

      Simply press the button to start the power station

      Hard to Start Up

      Hard to start up due to uncertain factors and you should perform a series of checks before starting to ensure that it can operate normally

      Only Initial Cost

      No extra cost on fuel and maintenance

      Ongoing Cost

      Purchase Gasoline or diesel storage, changing spark plugs and oil, and maintenance schedule

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      Specifications of Explorer 1000 Pro

      BATTERY INFO

      Capacity: 1002Wh (43.2V 23.2Ah)

      Cell Chemistry: Lithium-ion Battery

      Lifecycle: 1000 cycles to 80%+ capacity

      Management System: BMS, Over Voltage Protection, Short Circuit Protection

      PORTS

      AC Output: 120V, 60Hz, 1000W (2000W Peak)

      USB-A Output: Quick Charge 3.0, 18W Max

      USB-C Output: 5V-20V, 3A-5A,

      Car Port: 12V, 10A

      AC Input: 120V, 60 Hz, 15A Max

      DC Input:12V-17.5V(Working Voltage)⎓8A Max, Double to 16A Max; 17.5V-60V (Working Voltage)⎓11A, Double to 22A/800W Max

      RECHARGE TIMES

      AC Adapter: 1.8 Hours

      4x SolarSaga 200W Solar Panel: 1.8 Hours

      2x SolarSaga 80W Solar Panel: 9 Hours

      12V Car Adapter: 12 Hours

      GENERAL

      Weight: 11.5 Kg (25.4lbs)

      Dimensions (LxWxD): 13.39 x 10.32 x 10.06 in (34 x 26.2 x 25.5cm)

      Operating Usage Temperature: 14-104F (-10-40℃)

      Warranty: 3 Years

      Optional Accessory: Jackery SolarSaga 80/W200W Solar Panel

      In The Box

      • • 1*Jackery Explorer 1000 Pro
      • • 1* Car Charge Cable
      • • 1* AC Charge Cable
      • • 1* DC7909 to DC8020 Adapter
      • • 1* User Manual

      User Manual

      Download Explorer 1000 Pro User Manual

      Specifications of Explorer 1000 Pro

      BATTERY INFO

      Capacity:               1488Wh (36V, 41.3Ah)

      Cell Chemistry:   Panasonic 18650 Li-ion Batteries

      Battery Life:         8 Years

      Management System: Tesla BMS, Over Voltage Protection, Short Circuit Protection

      PORTS

      AC Output:         110VAC, 60Hz, 1800W (3600W Surge)

      USB-A Output:  5V, 2.4A

      Quick Charge 3.0 Output: 18W, 5-6.5V, 3A / 6.5-9V, 3A / 9-12V, 1.5A

      USB-C Output:  PD60W, (5V, 9V, 12V up to 3A)

      Car Output:       12V, 10A

      DC Input:           48V, 6.25A (Single 300W Max, Double to 600w Max)

      RECHARGE TIMES

      AC Adapter:                                    6 Hours

      12V Car Adaptor:                          13 Hours

      2x SolarSaga 100W Solar Panel: 9 Hours

      4x SolarSaga 100W Solar Panel: 4 Hours

      GENERAL

      Weight:                           33.1 lbs (15 kg)

      Dimensions (LxWxD): 14 x 10.4 x 12.7 in (35.6 x 26.4 x 32.3 cm)

      Certification:                 FCC, ROHS, UN38.3

      Warranty:                       24 Months

      Operating Usage Temperature: 14-104F (-10-40℃)

      Optional Accessory:  Jackery SolarSaga 100W Solar Panel

      BATTERY INFO

      Capacity:1002Wh (43.2V 23.2Ah)

      Cell Chemistry: Lithium-ion Battery

      Lifecycle: 1000 cycles to 80%+ capacity

      Management System: BMS, Over Voltage Protection, Short Circuit Protection

      PORTS

      AC Output:       120V, 60Hz, 1000W (2000W Peak)

      USB-A Output: Quick Charge 3.0, 18W Max

      USB-C Output: 100W Max, (5V, 9V, 12V, 15V, 20V up to 5A)

      Car Output:   12V, 10A

      AC Input:      120V, 60Hz, 15A Max

      DC Input:      12V-17.5V(Working Voltage)⎓8A Max, Double to 16A Max; 17.5V-60V (Working Voltage)⎓11A, Double to 22A/800W Max

      RECHARGE TIMES

      AC Adapter:    1.8 Hours

      4x SolarSaga 200W Solar Panel:  1.8 Hours

      2x SolarSaga 80W Solar Panel:  9 Hours

      12V Car Adapter:   12Hours

      GENERAL

      Weight: 11.5 Kg (25.4lbs)

      Dimensions (LxWxD): 13.39 x 10.32 x 10.06 in (34 x 26.2 x 25.5cm)

      Operating Usage Temperature: 14-104F (-10-40℃)

      Warranty: 3 Years

      Optional Accessory: Jackery SolarSaga 200W Solar Panel

      In The Box

      • • 1* Jackery Explorer 1000 Pro
      • • 1* Car Charge Cable
      • • 1* AC Charge Cable
      • • 1* DC7909 to DC8020 Adapter
      • • User Manual

      User Manual

      Download Explorer 1000 Pro User Manual

      FAQs

      Q: What is the battery type?

      A: The Explorer 1000 Pro uses a ternary lithium battery.

      Q: What is the life expectancy?

      A: It is rated for 1000 full charge cycles, at that point you will have approximately 80% of your original capacity, and will gradually reduce from there.

      Q: When should I recharge the Explorer 1000 Pro when I don't use it?

      A: We recommend that you keep the battery power above 20% when using or storing the power station daily.

      A fully charged battery can last for several months, please recharge it every 3 months to keep the battery power above 50% when not in use.

      Q: Does it support APP connection?

      A: Sorry currently, the product doesn't support the APP connection, however we will look to find another solution, in the future.

      Q: Is there an MPPT controller?

      A: Yes, the Explorer 1000 Pro has an internal MPPT controller.

      Q: Does the product generate any noise?

      A: The noise does not exceed 46 dB within 1 meter.

      Q: Does it support pass-through charging?

      A: Yes, the Explorer 1000 Pro fully supports pass-through charging, with no adverse effects to the battery.

      Q: Is there a small load function and how do you turn it on/off?

      Q: How do you switch on low power consumption?

      A: Press the AC switch button + DISPLAY simultaneously. If it doesn't switch on, the system will automatically shut down after 12 hours of no-load, or low power consumption.

       

      Q: How do you turn off low power consumption?

      A: Press the AC switch key + DISPLAY for 1 second.

      Q: Is there a low power consumption function?

      A: Yes, please refer to the following technical details:
      USBA and USBC port: ≤2W, automatic shutdown after 12H
      AC port≤18 W (inverter), automatic shutdown after 12H
      car charger port≤2W 12H, automatic shutdown after 12H

      Q: What are the main differences from the Explorer 1000 Pro? 

      A: Below are the main differences - please refer to the points below:

      1) The Explorer 1000 Pro doesn't require the power brick, a piece of power cable can simply be used for recharging.
      2) The Explorer 1000 Pro has a faster recharge time compared to the E1000 and has 2 DC input ports
      3) The Explorer 1000 Pro has a longer life cycle than E1000.
      4) The Explorer 1000 Pro can self-diagnose faults and display it to customers.

      Q: Is the Explorer 1000 Pro an updated version of the Explorer 1000?

      A: Yes - the Explorer 1000 Pro can be considered as the fully updated version of the Explorer 1000.

      Q: Will we continue to sell the Explorer 1000 product?

      A: Yes, we will continue to sell the Explorer 1000 - so please stay tuned to our Official site, social media accounts, or simply subscribe to our email newsletter for future updates.

      Q: Will other Jackery models feature a Pro version?

      A: The Explorer 500 does not feature an updated version currently - so please stay tuned and follow our Official Website, social media accounts, or fully subscribe to our email newsletter for future updates.

      Q: Is the Explorer 1000 Pro compatible with my device?

      A: The Jackery power station Explorer 1000 Pro can run devices at 110V, requiring less than 1000W. If this does not exceed the output power of the Explorer's AC port, it can be supported by The Explorer.

      Calculate the charging time by using the following formula:

      Working time = Explorer's watt-hours * 0.85/operating power of your device.

      Q: How long does it take in total for car charging, wall charging and solar charging respectively?

      A: It can be fully charged with the AC charger in 2 hours using fast charging.

      One car charger can fully charge the E1000 Pro in 12 hours, with 2 car chargers in 6 hours.

      And it can be fully charged with 800W solar panels in 1.8 hours (time differs depending on sunlight intensity, angle and temperature).

      If you have any other inquiries, please feel free to inform Jackery's Customer Service Team.

      Q: What certifications does the Explorer 1000 Pro have?

      A: Here are all of the certifications of the product: UN38.3/Quality Inspection GB31241/ICES-003/TSCA/California 65/CEC/DOE/Nrcan
      battery: GB31241-2014/UL1642/RoHS/REACH/UN38.3

      Q: What is the package size?

      A: Please refer to the size and weight as of below:
      13.64KG (including UN certified box)/39.5*31.5*43.5cm (including UN certified box)
      The product itself is approximately 11.5Kg/length 34 x width 26 x height 25.55cm

      Q: What does the packaging contents of the Explorer 1000 Pro include?

      A: The packaging contents includes: 1* AC Cable, 1* Car Charger Cable, 2 *8mm Adapters (transfer DC7909 to DC8020), 1*User Manual.

      Q: Can I use the car charger, wall charger, and solar panel to charge the Explorer 1000 Pro simultaneously?

      A: Yes, however DC takes priority.

      Q: Can I use 2 car chargers to charge simultaneously - will it shorten charging?

      A: Yes - it will shorten the charging time by up to half the time.

      Q: Can the two input ports be connected to different Jackery solar panels and in different quantities additionally?

      A: Yes, the two DC inputs are independent and it will not affect each other.

      Q: How do you connect the 80W Solar Panel to the Explorer 1000 Pro?

      A: Please plug the cable directly into the Explorer 1000 Pro.

      Q: How do you connect 2 units of 80W solar panels to the Explorer 1000 Pro?

      A: Please plug the 2 units of 80W solar panels directly into the 2 DC input ports.

      Q: How do you connect 4 units of 200W solar panels to the Explorer 1000 Pro?

      A: Thank you for choosing Jackery and reaching out to us.

      Please use 2 Jackery solar connectors, and connect the 2 panels in and then plug them into Explorer 1000 Pro accordingly.

      If you have any other inquiries, please feel free to let me know.

      Q: How can I use the double-sided power generation function of the 80W solar panel?

      A:The solar panel 80W comes with a reflective carrying case. It features double-sided power generation through the reflective optical fiber, and reflective angle can be adjusted, through the sticking position of the magic tape of the carrying case.

      Q: Is the Explorer 1000 Pro waterproof?

      A: The Explorer 1000 Pro is unfortunately not waterproof. Please make sure you keep away from the rain.

      Q: Is the exterior material fireproof?

      A: The Explorer 1000 Pro uses the highest 94V-0 fireproof material required by UL in the United States.

      Q: Where is the adapter block?

      A: The Explorer 1000 Pro has an internal adapter - please plug the cable into it to recharge directly.

      Q: Does the product come with a PD 100 W cable?

      A: Apologies a PD cable does not come with the product - please purchase separately.

      Q: How long is the AC wall charger/car charger cable/solar charging cable?

      A:The AC cable and DC car charging cable is 2 meters long, with 80W solar panel coming with a 2-meter extension cable that transfers the DC8020 to DC7909.

      Q: If I lose the cables, can I get a replacement?

      A: Could you please provide me with your order number and current shipping address? Jackery offers a free cable on all official orders.

      Q: Does the carrying case come with the Explorer 1000 Pro?

      A: Thank you for choosing Jackery and reaching out to us.

      Please purchase the carrying case or upgraded carrying case for the Explorer 1500 - it's additionally compatible with the Explorer 1000 Pro.
      Click here 

      If you have any other inquiries, please contact Jackery's Customer Service Team.

      Q: Can I use the adapters of the Explorer 2000 Pro to recharge the Explorer 1000 Pro?

      A: Thank you for choosing Jackery and reaching out to us.

      You can use the car charger, and AC cable of Explorer 2000 Pro AC cable to recharge the Explorer 1000 Pro, however strictly do not use the AC cable of the Explorer 1000 Pro to recharge the Explorer 2000 Pro, or this will cause battery damage.

      If you have any other inquiries, please contact Jackery's Customer Service Team.

      Q: Can I use other brands of solar panels to recharge the Explorer 1000 Pro?

      A:Thank you for choosing Jackery and reaching out to us.

      We strongly do not recommend using other solar panel brands to recharge Jackery power station products.

      Since we can not guarantee other brand quality and provide an after-sale service - for instance if becoming damaged using other company's solar panel brands.

      If you have any other inquiries, please contact Jackery's Customer Service Team.