I am so pleased with Jackery. I continue to add my Jackery collection. I started with a Jackery 1000, which is enough to get me through a power outage, get me coffee and charge everything. Even keep computers running. I added a Jackery 2000 when it came out. And since then I have added two Battery Pack. With the excellent help of the tech support folks, I have wired those into the house to help me through the day or days long power outage that occurs during storms in my area. I appreciate having some comforts without having the hassle of a generator. I am a big fan. And very appreciative of the tech support team who is always ready to help.

Love expandable capabilities as you grow solar garden.

Dependable. Just used recently during utility scheduled power outage.

Great product and support. Love the generator!!

I bought the 1000 Plus generator and then the battery pack. The battery pack was defective and would not charge (was replaced). Now, bought the the 2000 Plus Double kit, the Manual Transfer Switch and one battery pack and, again, the battery pack will not charge. I've paid for the new battery packs and question if these are truly new products (not returns/refurbished?). And now, having read D.Wagner's review below, I question what good is this back-up system if it can't be charged when connected to the transfer switch. I will be interested in how that is resolved.