Referral Program

FAQ

• Who is the Advocate, and how to participate?

  The Advocate is the person who shares their unique referral link with friends or family. Anyone can become an Advocate by providing their email and agreeing to subscribe on this page. A unique referral link will be generated, which you can share via social media, email, or simply copy and share with friends, family, or online communities. When users subscribe or place an order through your referral link, you will earn rewards. Please note that we have implemented an anti-fraud system for our referral program.

  As an advocate, when you share your Jackery referral link with a friend, our system will verify factors such as IP address consistency and email correlation to determine whether the advocate and friend may be the same person.

  This process helps us ensure the fairness and integrity of the referral program.

• Who is my friend (referee), and what benefits do they get?

  Any user who has not subscribed to Jackery and has not been referred by any other Advocate is considered an eligible Referee. If they subscribe to Jackery through your unique referral link, they will receive a new customer discount coupon. They will receive the coupon information in their subscription email. If a Referee receives multiple referral links from different Advocates, they can only receive the reward from one link and will be bound to that Advocate. Once they receive a reward, they cannot earn another reward from other referral links.

• As an Advocate, what benefits do I get?

  Here is the fully merged and polished version with improved flow and consistency:

  • Subscription: Each time a referee subscribes to Jackery through your unique referral link, you will receive an extra 3% off coupon (no minimum order required). There is no limit to the number of rewards you can earn.
  • Purchase: When a referee subscribes through your unique referral link and places their first order over $500 within 90 days of subscription, and no refunds are made within 30 days after shipment (or the order amount remains over $500 after partial refunds), you will receive a $50 cash reward 30 days later. There is no limit to the number of rewards you can earn.

  You can earn both rewards from each referee’s subscription and purchase. The more you refer, the more you earn.

  Prime Day Event: During the Prime Day campaign, simply invite new friends to increase your chances of winning an Explorer 3600 Plus or a $50 Jackery gift card. We will randomly select 1 winner for the Explorer 3600 Plus and 5 winners for the $50 Jackery gift cards. Winners will be announced on this campaign page on July 5, 2026, and notified via email from a Jackery.com address.

  The campaign runs from June 8, 2026 to July 4, 2026.

• How to claim my reward?

  When you are eligible for a reward, you will receive a notification email. Here you can also view your unique referral link and track your referral progress.

  If your friend successfully places an order over $500 and no refund is made within 30 days, you will receive a $50 cashback reward. This $50 cashback will be paid to you via PayPal.

• What if I forget my unique referral link?

  When you first participate as an Advocate, an email containing your unique referral link will be sent to your email. Additionally, you can re-enter your email on the Referral Program page to retrieve your link, or go to My Account - My Referral to view your link, claimed rewards, and referral progress.

• Do Referees have to subscribe through my unique referral link for me to earn rewards?

  Yes, you can only earn rewards if Referees subscribe through your link. They cannot receive a new customer discount coupon through another referral link.

• Can I earn multiple subscription or purchase rewards from the same Referee?

  No, you can only earn one subscription reward and one purchase reward from the same Referee. However, you can invite more friends to subscribe and make purchases to earn unlimited rewards.

• Will my referral link expire?

  Your referral link will remain valid indefinitely unless the program is terminated.

• Termination and Changes

  1. Jackery reserves the right to suspend or terminate the referral program or user participation at any time for any reason.
  2. If Jackery detects any activity it believes to be abusive, fraudulent, or in violation of the terms of service, the user's account may be suspended, and referral rewards may be revoked.
  3. Jackery will review all referrals and reserves the right to suspend accounts or disqualify referrals it deems to be unfair or inappropriate.

• If you have more questions, please contact our customer service at hello@jackery.com