Home > Jackery FAQs

Wall Charger Not Fully Charging

Updated
Share
Wall Charger Not Fully Charging - Jackery

What to Do If the Wall Charger Cannot Fully Charge the Power StationIf your Power Station does not reach a full charge when using the wall charger,...

Table of Contents
VIEW MORE

What to Do If the Wall Charger Cannot Fully Charge the Power Station

If your Power Station does not reach a full charge when using the wall charger, please follow the steps below:

1. Allow sufficient charging time

Please note that charging from 99% to 100% may take longer than expected, which is normal behavior.

2. Perform a battery level calibration

Press and hold the DISPLAY button for 1 second to calibrate the battery level.

3. Contact Customer Support

If the issue persists after completing the steps above, please contact our customer support team for further assistance.

Disclaimer:

The runtime mentioned for appliances powered by Jackery is for reference only. Actual runtime may vary under different conditions. Please refer to real-world performance for accurate results.

Image