Trusted Customer Feedback & Ratings

Have not been forced to use it yet. However I have been running a few small items off of it just to excerise the battery. Summary, so far so good.

I bought the 3600+ and just added a second back up battery. I'm very pleased with the system, it fits my purpose perfectly and easy to operate!

In September of 2024 I purchased the Jackery Explorer 3000 Pro + SolarSaga 200W x 2 + Transfer Switch and charged it to full capacity right after receiving. Had an electrician install the transfer switch soon after. Hadn't touched it since until April of 2026 when we had a lot of rain and a power outage. I needed power for the sump pump and for my refrigerator and freezer. Plugged it in to the transfer switch and I was powered up and running. Because of capacity of this unit not being able to support several days, if needed, I chose to purchase the
HomePower 3600 Plus + Battery Pack 3600 for additional backup and it's on board receptacle is compatible with my installed transfer switch. Love these products and the peace of mind they give me when and if I have a power outage!

Haven’t used yet but ordering and shipping were easy and the generator arrived in perfect condition. Was easy to charge and setup. Researched this product and other manufacturers’ products thoroughly and the Jackery looked like my best option. Serves as a backup to our Generac standby generator. We were hit by close lightning strikes twice which took out our transfer switch. If that happens again, the Jackery will keep our refrigerator and our freezer going until power is restored.

Perfect ...1000 times better than my 3 other chargers

I haven’t had the opportunity to use it yet I have tinkered with it and i like it it seems very well made and engineered

can I just plug it into the RV like i would the RV cable

We took the Jackery on a camping trip and we love it. Highly recommend it. Thank you to Jim Gordan with Working Horses with Jim..he did a video with the Jackery.

Inconsistent and not functioning properly, when I received the product it appeared to be a refurbished condition device

Excellent sister unit to teather with my existing Jakery battery.

Haven’t used it yet. Going to use it next week.
Been using my explore 550 for the last couple of years at my off grid property to run my cpap machine and I love it.

Jackery Solar Generator HomePower 3000

nice

I ordered the home backup with a battery pack expansion. The installation with the contractor went smooth and I have it on standby. I tested the system by disengaging the grid with the result that it immediately engaged the backup. With the unreliability of the grid to maintain electricity to the house even when the storms are not existent, this gives piece of mind and the solar panels also gives a means to charge when the grid is disconnected although it does charge at a slower pace.

Jackery 102W GaN 3-Port Fast Charger

Purchased the 5000 so the wife could plug it into the manual transfer switch and just turn it on. We've had 5 power outages this year so far. I was so impressed I purchased an expansion battery. Power goes out, plug it in to the transfer switch, turn it on and flip ithe transfer switches to Generator. It's running a tv/DVD player, two inverter window ACs, a freezer and fridge, LED lights, two Coway airmegas, two small fans, some office equipment, two CPAP machines, a nebulizer, two pond pumps ... Basically we are using under 2000 Watts of power at any one time. I just got a second expansion battery and am currently charging it. We now have a 15kWh system. No solar, we gotta change it with a generator or a wall outlet. It does take almost 1800 watts to change via the AC charging cable, we have a dedicated 20 amp circuit in the house when there's power, or a dedicated 20 amp inverter generator power. I'm absolutely impressed with the ease of use. Batteries at night, Generator during the day. Hooray

I'm glad I got the 2000 watt power station instead of the 1000 watt one. This one seems well built, handy to carry around and easy to set up and use.

Order was smooth and everything was delivered in a timely manner. I have reviewed quite a few utube videos on the Jackery 2000 plus and felt it would be a good fit for my family’s needs. I have used them yet, however, they are charged and ready to go when the need arises.

Awesome product and great addition to my camper. No obnoxious noise overnight to disturb neighbors in campground to run medical equipment like CPSP, etc.

Its a great way to offset some of the electric bill using solar they made it extremely easy to set up and get running.

While overall, this is a very good product, i have to state some faults. Now I am NOT an electrician, so if my observations are incorrect, I apologize up front.
First, having a max 10A input on each Low-PV terminal is poor. And having a MINIMUM of 135v on the High-PV terminal is unacceptable. It makes finding the best compatible solar panels very difficult. And even the solar panel they sell to pair with the 5000, the SOLARSAGA 500 X, has 12.0A, which exceeds the max input of the Low-PV on the 5000.

I told them what I was needing solar generator for and they gave me this as their recommendation. Set up was so easy! Any questions I had were answered promptly and thoroughly. For someone who has never used solar power before, they put my mind to ease! If you are thinking about it, I say do it!

Jackery Solar Generator 2000 Plus

Jackery DC Extension Cable for Solar Panel

You can't go wrong with Jackery. I own 3 different set up's from small and portable to run " most of your house ." They are reliable and perform to expectations.