Trusted Customer Feedback & Ratings

The convenance is the must!
Happy with my purchases!

Love this. We have a 500, 1000 v2 and now the 2000 v2. Really a game changer for our longer trips off grid!!

Jackery Portable Power Station Explorer 2000 Plus

I have not used yet but I am ready for when I do. I wish the manual was bigger and a little more detail other than a picture and the letters (A and B) on units to plug in the expansion batteries were a different color other than black (prefer orange). I could not get the expansion battery to charge but customer service was able to walk me through the reset. They were very nice and helpful.

Fine case, well built and appears to be good water resistant material. A cargo pocket would be a nice touch.
I do wish that you also offered Solar Panel bags in the same material, with a cargo pocket for accessories and also make them padded to protect the panels.

5 stars. Excellent

Jackery requested an early user review. I've only used the solar battery with a window AC unit and a single 200W solar panel. Everything has worked as expected. Generally, the display, inputs, and plugs are are organized intuitively, and the unit is reasonably quiet charging and serving load. The app works fine but isn't sophisticated, e.g., no scheduling like you might have with many contemporary smart devices. I wish the handle and wheels were sturdier. It's heavy, and I wouldn't want to lift it into a car on a regular basis. As long as the unit remains reliable, I would imagine 4-out-of-5 would remain the star rating.

I have had my jackery for about a month now! I keep in my car for my grandkids to use on picnic days and outings etc - I am lucky enough to be able to take them on many outings!! They can use it without my help (ages 5 & 7) moving it around - it’s not too heavy and the handle is perfect bc it is also the recharging cord - which is fast!!
Thanks jackery!

This is the sweetest purchase i have ever made. We own a gelato business and wanted to take a freezer to markets. This was the best solution. We set the solar panels on top of the van and it charges right up

Expectations met

The E1000v2 is perfect for powering portable cooler. On my first use of it it kept my Dometic cooler full of frozen fish rock hard for 10 hours' travel time, with 60% power left after we got home, and fully recharged in under 30 minutes from a wall outlet. It's small and light enough to be easily portable, as well.

waiting for it to lay flat ,,

Love it so far.

So far very pleased with my purchase (Explorer 2000v2). I live in an older neighborhood where there are frequent power outages during thunderstorms. I had bought a portable generator a few years ago, but when the storms came and knocked out the power it never got used because I can't put the generator outside in the flooded back yard in the pouring rain, so now it's a paperweight. I wanted something small and portable to run my fridge, a fan, and TV during a power outage.
So I got the Explorer 2000v2. It's fairly lightweight (39lbs I think). During a test, it ran my 25.6 cu ft fridge for 10 hrs and still had 54% charge left. The next day I ran a test and had it run my 55" big screen TV and an oscillating floor fan on low for 10 hrs and it still had 44% charge left. So I figure realistically during a power outage it will run all three for 8-10 hrs which is usually well within the timespan that the electric company gets the power restored after an outage where I live. It is quiet, and it recharged back to 100% both times in less than an hour. So far very happy with it, only 4 stars now though because longevity is still unknown.

Good product

The Jackery Giant Eco Tote is of premium quality and practical.

Needed the 2 extra cables to reroute the cables from the panels. I power several appliances, entertainment system, router w/desktop computer and monitor, a refrigerator and a seperate deep freezer with my system. Only need to plug into the grid every-other day or so for about 1&1/2 to 2 hours. The sunlight I get at my property is minimal, so I think that's pretty darn good. Last electric bill was $150 cheaper than it was 12 months ago. That's without having to "Chase the Sun" with the panels too.

Very good solution! Portable and affordable.

Thought I was getting the explorer plus 2000 when I ordered it, stuck with the explorer 2000. Still amazing product, just not the one for the job. Will make it work 🙏

We love our 3600 model. It powers our outdoor kitchen where we use it on the toaster oven, electric skillet, microwave and crockpot. Very efficient.

Beast!

Works great, install is simple if you have a little bit of patients and time!

It’s aight

Jackery Solar Generator HomePower 3600 Plus

Exactly what I needed to use in my home office where I do not have enough outlets. Plenty of reliable and steady power for my laptop. Lightweight and the solar panel is a great bonus.