What's the Difference Between New and Refurbished Jackery Products

If you are looking at Jackery products and wondering which one is right for you, you will notice that Jackery sells both new and refurbished products on the website. At first glance, it may not be obvious which option is right for you. The new Jackery products come straight from the factory, untouched, and backed with the full manufacturer’s warranty. 

On the other hand, refurbished Jackery products are carefully inspected, tested, and certified by Jackery before being resold at a lower price. The real question is: which option makes the most sense for you? Or, what are the differences between the new and refurbished Jackery products? In this guide, we will walk through the key differences between the two and which one is suitable for your needs.

Takeaways 

• Refurbished Jackery products are inspected, repaired (if needed), fully tested, cleaned, and repackaged before resale, ensuring they work like brand-new.
• Refurbished Jackery products come with a 6-month warranty and a 30-day return window, while new products carry Jackery’s full standard warranty (which is usually 3-5 years).
• You can typically save 35% to 65% on refurbished Jackery products compared to buying a new one.
• New Jackery products are brand-new, with full warranty and retail packaging. On the other hand, refurbished products are certified to work like new, cost less, and come with shorter 6-month warranty coverage.

How Are Refurbished Jackery Products Reconditioned?

Refurbished Jackery products are reconditioned through a careful process of professional inspection, repair, and testing to ensure they perform like new. Each product is restored using genuine Jackery parts (as needed) and goes through strict quality checks before being resold.

Here is what happens during the refurbishing process:

Inspection: Every refurbished Jackery product starts with a complete inspection. Jackery’s team examines the internal components, battery health, and exterior condition to identify any defects or areas that need repair.

Replacement with Genuine Parts: If any parts are found to be worn out or not up to Jackery’s standards, they are replaced with genuine Jackery components. This ensures the product maintains the same level of performance and safety as a brand-new unit.

Rigorous Testing: Once repairs or replacements are complete, the refurbished product is thoroughly tested by the expert team. This includes checking charging functions, power output, battery reliability, and safety features to confirm it works exactly as expected.

Cleaning and Repackaging: After passing the tests, the refurbished Jackery product is cleaned, packaged, and shipped free of charge. It is placed into brand-new packaging so that when it arrives, the unboxing experience feels just like opening a new Jackery.

Service and Support: Every refurbished product is backed by Jackery’s standard service and support. This includes a 6-month warranty and access to customer care, so you will always have the peace of mind that help is available if you ever need it.

Do Jackery Refurbished Units Come With a Warranty?

Yes, renewed/refurbished Jackery products, including portable power stations, solar panels, and solar generators, come with a 6-month warranty. It is shorter than many new-product warranties, which are around 3-5 years. The refurbished Jackery products also come with a 30-day return window, which gives you peace of mind if you change your mind. Hence, if you buy refurbished directly from Jackery, you get a warranty protection (usually six months) and a 30-day money-back return option.

How Much Can You Save Buying Refurbished vs. New Jackery?

The exact savings you can expect while buying refurbished vs. new Jackery products will vary by model and stock. Refurbished Jackery products are often sold at a discount of 35% to 65% off the regular price, depending on the model. You should always check the refurbished product page for the exact discount on the model you want. It's always a better idea to compare the refurbished price to the current new price of the same model to calculate the savings.

When you pick refurbished products, you are doing more than saving a few dollars. Instead of letting returned or unused products end up as waste in landfills, Jackery restores them to like-new condition and puts them back in use. That simple choice means fewer electronics in landfills, fewer resources pulled for new production, and less strain on the environment. For anyone who cares about living lighter on the planet, refurbished Jackery products let you power your life while making a positive impact.

What are the Differences Between New and Refurbished Jackery?

Refurbished Jackery products are previously sold/returned products that are carefully inspected, tested, repaired (if needed), and recertified by Jackery to meet its functional standards. They usually cost substantially less, carry a shorter warranty (typically six months), and perform like new for normal use. On the other hand, new Jackery products come at full price with the full-length 3-5 year warranty and full retail packaging.

Below is a focused comparison that explains the differences between new and refurbished Jackery products for home battery backup or outdoor adventures:

• Price: The refurbished Jackery products come at a lower price, whereas the new product comes at full retail price. You should always check the new and refurbished pages of the same product to understand the price differences.
• Warranty Length: Refurbished Jackery products typically carry a 6-month renewed warranty. On the other hand, the new Jackery product comes with the model’s full warranty, which lasts around 3-5 years.
• Condition: The new Jackery products are unopened and straight from the factory. On the other hand, the refurbished Jackery products undergo functional testing and are certified for optimum performance.
• Performance & Battery Capacity: The refurbished products sold by Jackery are listed with the same technical specifications (battery capacity, rated output) as the original model. That means refurbished products are sold to meet the model’s specified capacity and output ratings. 
• Availability: The new Jackery product stock is generally more predictable, whereas refurbished product stock is limited and fluctuates based on returns and refurbishment. In addition, popular refurbished Jackery products often sell out quickly. 

In short, refurbished Jackery products are ideal for buyers who want a product at a lower cost and accept a shorter warranty. On the other hand, the new Jackery products, including solar generators, power stations, and solar panels, are suitable for buyers who want the longest warranty, the newest releases, or full retail packaging and peace of mind for essential home backup use.

FAQs About New vs. Refurbished Jackery Products

Are refurbished Jackery products safe to use?

Yes, refurbished Jackery products are tested and recertified. They come with a limited warranty of 6 months and 30-day return protection when purchased from Jackery’s official website.

Will a refurbished Jackery have the same battery capacity as new?

Yes. Product listings for refurbished units show the same technical specifications (for example, listed watt-hour capacity and rated outputs) that the model is known for. Jackery’s refurbishment process focuses on restoring functional performance to match the product’s technical specifications.

Can I return a refurbished Jackery if I change my mind?

Yes. Jackery’s return policy grants a 30-day return window for refurbished products purchased directly from the official website. 

Do refurbished solar panels get the same weatherproof rating?

Yes. Refurbished solar panels are listed with the same stated ingress protection and specifications as the new product pages. However, you should always check the product listing for the specific IP rating used for that panel. 

Conclusion

Deciding between new and refurbished Jackery products really comes down to your priorities. You can consider choosing the new Jackery product, especially if you want the full warranty, the newest packaging, and long-term protection. On the other hand, you can consider going for refurbished products if you want a reliable, tested Jackery at a lower price and are comfortable with a shorter warranty. Whichever option you choose, make sure to purchase directly from Jackery’s official store or authorized third-party sellers. That way, you know you are getting a certified product with warranty coverage and not taking risks with an unauthorized seller.