Photos

Red Dot Design Award
A’ Design Award

Jackery Explorer 5000 Plus

5040 Wh Capacity
7200W Output
10+ Years of Use

Red Dot Design Award
A’ Design Award

No More Spoiled Food or Wet Clothes Even During Hurricanes, Thunderstorms, and Blackouts:

5-60kWh capacity & 7200-14400W output supports multiple devices for up to 30 days

Your Fridge Stays Cold, Your Zoom Call Stays On:

0ms Power Transition, Zero Worries

Always Power Your Essential Rooms:

Smart Transfer Switch Ensures Uninterrupted Power Where It Matters Most, Learn More >

From Indoors to Outdoors:

120V/240V Dual Voltage Enhances Compatibility, Supporting More Loads and More Scenarios

Fully Charged in 1.7 Hours:

4000W Solar Input, 5 Ways to Charge, Never Run Out of Power

Learn more about Jackery Solar Generator 5000 Plus>

Select options

Basic

$2,799.00$4,299.00

Explorer 5000 Plus

Plug-and-play backup power to keep your essentials running during outages.

Includes:

Explorer 5000 Plus * 1
AC Charging Cable * 1
MC4 Wrench * 1

Advanced

$3,499.00$5,699.00

Explorer 5000 Plus + Smart Transfer Switch

Connect directly to home circuits for effortless, seamless power switching.

Includes:

Explorer 5000 Plus * 1
AC Charging Cable * 1
MC4 Wrench * 1
Smart Transfer Switch * 1

Recommended

$3,999.00$5,699.00

Explorer 5000 Plus + SolarSaga 500 X x 2

Pair with solar panel for daytime solar top-ups, extending backup power.

Includes:

Explorer 5000 Plus * 1
AC Charging Cable * 1
MC4 Wrench * 1
SolarSaga 500 X * 2

Complete

$4,899.00$6,499.00

Explorer 5000 Plus + SolarSaga 500 X x 2 + Smart Transfer Switch

Combine circuit-level backup with solar energy for independent power.

Includes:

Explorer 5000 Plus * 1
AC Charging Cable * 1
MC4 Wrench * 1
Smart Transfer Switch * 1
SolarSaga 500 X * 2

Additional

$5,900.00$7,699.00

Explorer 5000 Plus (10kWh) + Smart Transfer Switch

Power more, for longer—integrating circuit-level backup with boosted capacity in one complete solution.

Includes:

Explorer 5000 Plus * 1
AC Charging Cable * 1
MC4 Wrench * 1
Smart Transfer Switch * 1
Battery Pack 5000 Plus * 1
Expansion Cable * 1

Flagship

$9,699.00$10,999.00

Whole-Home Backup Kit 5000 Plus (20kWh)

Power your whole-home backup for up to a week, reducing reliance on the grid.

Includes:

Explorer 5000 Plus * 2
AC Charging Cable * 2
MC4 Wrench * 2
Smart Transfer Switch * 1
Battery Pack 5000 Plus * 2
Expansion Cable * 2

Free Gift: 2-Year Extended Warranty ($350 Value)

5 Years Warranty at jackery.com
2-5 Business Days Free Shipping
30-Day Money Back Return

Member Gift
Up to 30% Tax Credit
You may qualify for a Federal Tax Credit through Dec. 31, 2025. Learn more
Special Offer
Get an extra 5% off with Code: OFFER5

Worry about installation?

Dependable.

Scalable.

Dependable.

Scalable.

POWER YOUR COZY HOME

Supporting 99% Home Devices*

* Figures shown are estimates; actual usage varies.

Supporting 99% Home Devices*

* Figures shown are estimates; actual usage varies.

Get Your Estimated Runtime

Input power does not exceed the maximum AC output of Explorer 5000 Plus

Input Your Appliances Wattage

Device:

Add More Device

Calculate

Runs for:

hrs

Note: This is a calculation for reference. Please take the actual use for accuracy.

Powerful in Both Ways

PEACE OF MIND

When Connect to Transfer

Plug & Play

Instant Circuits-Level Backup

Using an STS allows the unit to power essential loads while enabling the 5000 Plus to deliver higher output.

Smart App Control

Monitor performance in real-time and control power through the Smart App.

Scalable

Pair two 5000 Plus units together to expand both capacity and output power, enabling support for more home appliances.

Affordable

Essential Home Backup without breaking the bank.

Plug & Play

No installation needed. Plug essentials directly into the unit for circuit-level backup.

Dependable

0 ms online mode keeps Wi‑Fi, NAS and PCs from blinking—your calls, uploads, and work stay uninterrupted.

Smart App Control

Monitor performance in real-time and control power through the Smart App.

Comfort without Compromise

Supports 12 output ports, including a NEMA 14-50R port for powering multiple devices at the same time.

When Connect to Transfer

Plug & Play

Instant Circuits-Level Backup

Using an STS allows the unit to power essential loads while enabling the 5000 Plus to deliver higher output.

Smart App Control

Monitor performance in real-time and control power through the Smart App.

Scalable

Pair two 5000 Plus units together to expand both capacity and output power, enabling support for more home appliances.

Affordable

Essential Home Backup without breaking the bank.

Plug & Play

No installation needed. Plug essentials directly into the unit for circuit-level backup.

Dependable

0 ms online mode keeps Wi‑Fi, NAS and PCs from blinking—your calls, uploads, and work stay uninterrupted.

Smart App Control

Monitor performance in real-time and control power through the Smart App.

Comfort without Compromise

Supports 12 output ports, including a NEMA 14-50R port for powering multiple devices at the same time.

How People Use It

Emergency Tips from Craig Fugate | Essential Home Backup Power for Preparedness

Jackery 5000 Plus: Whole Home Integration (Biggest Update Ever)

The Jackery Solar Generator 5000 Plus Beats Anker and EcoFlow??! Let's Find Out!

Jackery's New Solar Generator 5000 Plus Joined the Market Just in Time

Home Backup is a Home Court Game | Jackery Solar Generator 5000 Plus X Dallas Mavericks X Champ

Essential Home Backup VS. Whole Home Backup | Jackery Solar Generator 5000 Plus

How to Set Up Your Jackery Explorer 5000 Plus+STS | Jackery Solar Generator 5000 Plus

Fit Your Lifestyle

Plug-and-play backup power to keep your essentials running during outages.

Basic

Explorer 5000 Plus

$2,799.00 $4,299.00

Included
1 x Explorer 5000 Plus
1 x AC Charging Cable
1 x MC4 Wrench

Pair with solar panel for daytime solar top-ups, extending backup power.

Recommended

Explorer 5000 Plus + SolarSaga 500 X x 2

$3,999.00 $5,699.00

Included
1 x Explorer 5000 Plus
1 x AC Charging Cable
1 x MC4 Wrench
2 x SolarSaga 500 X

Combine circuit-level backup with solar energy for independent power.

Complete

Explorer 5000 Plus + SolarSaga 500 X x 2 + Smart Transfer Switch

$4,899.00 $6,499.00

Included
1 x Explorer 5000 Plus
1 x AC Charging Cable
1 x MC4 Wrench
1 x Smart Transfer Switch
2 x SolarSaga 500 X

Plug-and-play backup power to keep your essentials running during outages.

Basic

Explorer 5000 Plus

$2,799.00 $4,299.00

Included
1 x Explorer 5000 Plus
1 x AC Charging Cable
1 x MC4 Wrench

Pair with solar panel for daytime solar top-ups, extending backup power.

Recommended

Explorer 5000 Plus + SolarSaga 500 X x 2

$3,999.00 $5,699.00

Included
1 x Explorer 5000 Plus
1 x AC Charging Cable
1 x MC4 Wrench
2 x SolarSaga 500 X

Combine circuit-level backup with solar energy for independent power.

Complete

Explorer 5000 Plus + SolarSaga 500 X x 2 + Smart Transfer Switch

$4,899.00 $6,499.00

Included
1 x Explorer 5000 Plus
1 x AC Charging Cable
1 x MC4 Wrench
1 x Smart Transfer Switch
2 x SolarSaga 500 X

*Figures shown are estimates; actual usage varies.

Product Features Scroll Background Image

CERTIFIED SAFE.

TRUSTED POWER.

CERTIFIED SAFE.

TRUSTED POWER.

ChargeShield™ 2.0

The Safest Power Yet

Engineered with ceramic battery cells tested up to 302 °F and strong performance down to -4 °F, Jackery stays safe in any climate.

Surge protection up to 2000 V and UL-certified fire safeguards keep your home protected.

Engineered with ceramic battery cells tested up to 302 °F and strong performance down to -4 °F, Jackery stays safe in any climate.

Surge protection up to 2000 V and UL-certified fire safeguards keep your home protected.

LiFePO₄

A durable 4,000-cycle battery designed for up to 10 years of reliable use, supported by a 5-year warranty for added peace of mind.

5-Year Warranty

You’ll receive a full 5-year warranty, available exclusively when you buy directly from Jackery.com.

5 Ways To

RE-CHARGE 5000 PLUS

Choose Your Homepower

All of Jackery 1000 series UPS ≤10ms

Basic

Explorer 5000 Plus

$2,799.00 $4,299.00

Advanced

Explorer 5000 Plus + Smart Transfer Switch

$3,499.00 $5,699.00

Recommended

Explorer 5000 Plus + SolarSaga 500 X x 2

$3,999.00 $5,699.00

Complete

Explorer 5000 Plus + SolarSaga 500 X x 2 + Smart Transfer Switch

$4,899.00 $6,499.00

Additional

Explorer 5000 Plus (10kWh) + Smart Transfer Switch

$5,900.00 $7,699.00

Flagship

Whole-Home Backup Kit 5000 Plus (20kWh)

$9,699.00 $10,999.00

*Figures shown are estimates; actual usage varies.

Are Your Solar Panels Compatible?

To maximize the power output of the SolarSaga 500X, please do not connect more than six 85W solar panels in parallel to a single DC8020 input port.

Choose Your Solar Panel Type

Number of Solar Panels

Is it Compatible?

YES

Mixing different models of solar panels is not recommended. When connecting more than two solar panels simultaneously, the Jackery Solar Panel Connector is required.

Compare with Others

General

*Figures shown are estimates; actual usage varies.

Use our guide to find the right fit

Help Me Select

Backup Backed by Industry Experts:

PRODUCT DETAILS

Ports and Dimensions

Tech Specs

Explorer 5000 Plus

General

Weight About 134.5 lbs (61 kg)

Dimensions 16.5×15.5×25 in/41.8×39.5×63.5 cm

Charge Temperature 32~113 °F (0~45°C)

Discharge Temperature 5~113°F (-15~45°C)

Warranty 5 Years

Battery

Capacity 45Ah/112V DC (5040 Wh)

Cell Chemistry LiFePO4

Cycle life 4000 cycles to 70%+ capacity

Output ports

AC Output (4x) 120V, 20A, 2400W (1x) NEMA L14-30R/14-50：120V/240V~60Hz, 30A, 7200W Max

AC Total Output 7200W Max, 14400W Surge

USB-C Output (2x) 100W Max, 5V⎓3A, 9V⎓3A, 12V⎓3A, 15V⎓3A, 20V⎓5A

USB-A Output (2x) 18W Max, 5-6V⎓3A, 6-9V⎓2A, 9-12V⎓1.5A

Cigarette Lighter Port 12V⎓10A

AC Expansion Port 240V~60Hz, 30A, 7200W

DC Expansion Port 80.5V-126V⎓41A Max

Input ports

Charge Mode AC Input 120V~60Hz, 15A Max

Bypass Mode AC Input/Output 120V~60Hz, 12A Max; 240V~60Hz, 16.7A Max

AC Expansion Port (Input) 240V~60Hz, 16.7A Max

DC Input DC Expansion Port (Input)：80.5V-126V⎓98A Max

High-PV 135V-450V⎓15A Max

Low-PV (2x) DC 8mm Ports; 16V-60V⎓10.5A Max, Double to 21A/1200W Max ；11V-16V(Working Voltage)⎓8A Max, Double to 8A Max

Charging time

AC Adapter 3.5 Hours

Car Adapter NO

Other specifications

UPS Backup UPS: ＜20ms, Onine UPS: 0ms

Inverter Topology Non-isolated

Power Factor ≥0.98

Entire Unit Type 1

Explorer 5000 Plus Portable Power Station

General

Weight About 134.5 lbs (61 kg)

Dimensions 16.5×15.5×25 in/41.8×39.5×63.5 cm

Charge Temperature 32~113 °F (0~45°C)

Discharge Temperature 5~113°F (-15~45°C)

Warranty 5 Years

Battery

Capacity 45Ah/112V DC (5040 Wh)

Cell Chemistry LiFePO4

Cycle life 4000 cycles to 70%+ capacity

Output ports

AC Output (4x) 120V, 20A, 2400W (1x) NEMA L14-30R/14-50：120V/240V~60Hz, 30A, 7200W Max

AC Total Output 7200W Max, 14400W Surge

USB-C Output (2x) 100W Max, 5V⎓3A, 9V⎓3A, 12V⎓3A, 15V⎓3A, 20V⎓5A

USB-A Output (2x) 18W Max, 5-6V⎓3A, 6-9V⎓2A, 9-12V⎓1.5A

Cigarette Lighter Port 12V⎓10A

AC Expansion Port 240V~60Hz, 30A, 7200W

DC Expansion Port 80.5V-126V⎓41A Max

Input ports

Charge Mode AC Input 120V~60Hz, 15A Max

Bypass Mode AC Input/Output 120V~60Hz, 12A Max; 240V~60Hz, 16.7A Max

AC Expansion Port (Input) 240V~60Hz, 16.7A Max

DC Input DC Expansion Port (Input)：80.5V-126V⎓98A Max

High-PV 135V-450V⎓15A Max

Low-PV 2 x DC 8mm Ports; 16V-60V⎓10.5A Max, Double to 21A/1200W Max ；11V-16V(Working Voltage)⎓8A Max, Double to 8A Max

Charging time

AC Adapter 3.5 Hours

Car Adapter NO

Other specifications

UPS Backup UPS: ＜20ms, Onine UPS: 0ms

Inverter Topology Non-isolated

Power Factor ≥0.98

Entire Unit Type 1

Smart Transfer Switch

General

Dimensions 22 x 14.7 x 7.87 in / 56 x 37.4 x 20 cm

Weight About 25.57 lbs (11.6 kg)

Operating Temperature -4°F~113°F (-20°C~45°C)

Ports

AC Voltage (Nominal) 120V/240V~ 60Hz

Feed-In Type Split Phase

Maximum Input Current 100A Grid / 60A Power Station

Maximum Output Current 60A Home Load / 33.4A Power Station

Maximum Input Short-Circuit Current 10KA

Overvoltage Category IV

UPS ≤20ms

Enclosure Type (Distribution Panel) NEMA Type 1

Number of Load Branches 12

Main Circuit 2 AWG

Branch Circuit 14 AWG 12 AWG 10 AWG

Communication Wi-Fi and Bluetooth

Explorer 5000 Plus Portable Power Station

General

Weight About 134.5 lbs (61 kg)

Dimensions 16.5×15.5×25 in/41.8×39.5×63.5 cm

Charge Temperature 32~113 °F (0~45°C)

Discharge Temperature 5~113°F (-15~45°C)

Warranty 5 Years

Battery

Capacity 45Ah/112V DC (5040 Wh)

Cell Chemistry LiFePO4

Cycle life 4000 cycles to 70%+ capacity

Output ports

AC Output (4x) 120V, 20A, 2400W (1x) NEMA L14-30R/14-50：120V/240V~60Hz, 30A, 7200W Max

AC Total Output 7200W Max, 14400W Surge

USB-C Output (2x) 100W Max, 5V⎓3A, 9V⎓3A, 12V⎓3A, 15V⎓3A, 20V⎓5A

USB-A Output (2x) 18W Max, 5-6V⎓3A, 6-9V⎓2A, 9-12V⎓1.5A

Cigarette Lighter Port 12V⎓10A

AC Expansion Port 240V~60Hz, 30A, 7200W

DC Expansion Port 80.5V-126V⎓41A Max

Input ports

Charge Mode AC Input 120V~60Hz, 15A Max

Bypass Mode AC Input/Output 120V~60Hz, 12A Max; 240V~60Hz, 16.7A Max

AC Expansion Port (Input) 240V~60Hz, 16.7A Max

DC Input DC Expansion Port (Input)：80.5V-126V⎓98A Max

High-PV 135V-450V⎓15A Max

Low-PV 2 x DC 8mm Ports; 16V-60V⎓10.5A Max, Double to 21A/1200W Max ；11V-16V(Working Voltage)⎓8A Max, Double to 8A Max

Charging time

AC Adapter 3.5 Hours

Car Adapter (12V) NO

Solar Charging 6.5-8.5 Hours

Other specifications

UPS Backup UPS: ＜20ms, Onine UPS: 0ms

Inverter Topology Non-isolated

Power Factor ≥0.98

Entire Unit Type 1

SolarSaga 500 X

General

Weight 22.05 lbs ± 2.20 lbs (10.5 kg±0.5 kg)

Protection Class Against Electric Shock Class II

Waterproof IP68

Operating Temperature Range -40~185℉（-40~85℃）

Warranty 5 Years

Solar

Maximum System Voltage 600V DC

Maximum Reverse Current 15A

Bifaciality Coefficient (back/front) Pmax>80%，Voc>97%，Isc>80%

Voltage Temperature Coefficient -0.26%/℃

Power Temperature Coefficient -0.32%/℃

Stc (1000w/㎡, 25℃, am 1.5)

Peak Power (Pmax) 500W±5%

Open Circuit Voltage (VOC) 48.5V±5%

Short Circuit Current (Isc) 13.02A±5%

Power Voltage (Vmp) 41.7V±5%

Power Current (Imp) 12.0A±5%

Bnpi (front 1000w/㎡, rear 135w/㎡, 25°c, am 1.5)

Peak Power (Pmax) 545W±5%

Open Circuit Voltage (Voc) 49.2V±5%

Short Circuit Current (Isc) 13.86A±5%

Power Voltage (Vmp) 42.5V±5%

Power Current (Imp) 12.84A±5%

Dimensions

Folded Around 39.21 × 20.71 × 3.82 in (996 × 526 × 97mm)

Unfolded Around 98.15 × 39.21 × 11.57 in (2493 × 996 × 294mm)

Explorer 5000 Plus Portable Power Station

General

Weight About 134.5 lbs (61 kg)

Dimensions 16.5×15.5×25 in/41.8×39.5×63.5 cm

Charge Temperature 32~113 °F (0~45°C)

Discharge Temperature 5~113°F (-15~45°C)

Warranty 5 Years

Battery

Capacity 45Ah/112V DC (5040 Wh)

Cell Chemistry LiFePO4

Cycle life 4000 cycles to 70%+ capacity

Output ports

AC Output (4x) 120V, 20A, 2400W (1x) NEMA L14-30R/14-50：120V/240V~60Hz, 30A, 7200W Max

AC Total Output 7200W Max, 14400W Surge

USB-C Output (2x) 100W Max, 5V⎓3A, 9V⎓3A, 12V⎓3A, 15V⎓3A, 20V⎓5A

USB-A Output (2x) 18W Max, 5-6V⎓3A, 6-9V⎓2A, 9-12V⎓1.5A

Cigarette Lighter Port 12V⎓10A

AC Expansion Port 240V~60Hz, 30A, 7200W

DC Expansion Port 80.5V-126V⎓41A Max

Input ports

Charge Mode AC Input 120V~60Hz, 15A Max

Bypass Mode AC Input/Output 120V~60Hz, 12A Max; 240V~60Hz, 16.7A Max

AC Expansion Port (Input) 240V~60Hz, 16.7A Max

DC Input DC Expansion Port (Input)：80.5V-126V⎓98A Max

High-PV 135V-450V⎓15A Max

Low-PV 2 x DC 8mm Ports; 16V-60V⎓10.5A Max, Double to 21A/1200W Max ；11V-16V(Working Voltage)⎓8A Max, Double to 8A Max

Charging time

AC Adapter 3.5 Hours

Car Adapter (12V) NO

Solar Charging 6.5-8.5 Hours

Other specifications

UPS Backup UPS: ＜20ms, Onine UPS: 0ms

Inverter Topology Non-isolated

Power Factor ≥0.98

Entire Unit Type 1

SolarSaga 500 X

General

Weight 22.05 lbs ± 2.20 lbs (10.5 kg±0.5 kg)

Protection Class Against Electric Shock Class II

Waterproof IP68

Operating Temperature Range -40~185℉（-40~85℃）

Warranty 5 Years

Solar

Maximum System Voltage 600V DC

Maximum Reverse Current 15A

Bifaciality Coefficient (back/front) Pmax>80%，Voc>97%，Isc>80%

Voltage Temperature Coefficient -0.26%/℃

Power Temperature Coefficient -0.32%/℃

Stc (1000w/㎡, 25℃, am 1.5)

Peak Power (Pmax) 500W±5%

Open Circuit Voltage (VOC) 48.5V±5%

Short Circuit Current (Isc) 13.02A±5%

Power Voltage (Vmp) 41.7V±5%

Power Current (Imp) 12.0A±5%

Bnpi (front 1000w/㎡, rear 135w/㎡, 25°c, am 1.5)

Peak Power (Pmax) 545W±5%

Open Circuit Voltage (Voc) 49.2V±5%

Short Circuit Current (Isc) 13.86A±5%

Power Voltage (Vmp) 42.5V±5%

Power Current (Imp) 12.84A±5%

Dimensions

Folded Around 39.21 × 20.71 × 3.82 in (996 × 526 × 97mm)

Unfolded Around 98.15 × 39.21 × 11.57 in (2493 × 996 × 294mm)

Smart Transfer Switch

General

Dimensions 22 x 14.7 x 7.87 in / 56 x 37.4 x 20 cm

Weight About 25.57 lbs (11.6 kg)

Operating Temperature -4°F~113°F (-20°C~45°C)

Ports

AC Voltage (Nominal) 120V/240V~ 60Hz

Feed-In Type Split Phase

Maximum Input Current 100A Grid / 60A Power Station

Maximum Output Current 60A Home Load / 33.4A Power Station

Maximum Input Short-Circuit Current 10KA

Overvoltage Category IV

UPS ≤20ms

Enclosure Type (Distribution Panel) NEMA Type 1

Number of Load Branches 12

Main Circuit 2 AWG

Branch Circuit 14 AWG 12 AWG 10 AWG

Communication Wi-Fi and Bluetooth

Explorer 5000 Plus

General

Weight About 134.5 lbs (61 kg)

Dimensions 16.5×15.5×25 in/41.8×39.5×63.5 cm

Charge Temperature 32~113 °F (0~45°C)

Discharge Temperature 5~113°F (-15~45°C)

Warranty 5 Years

Battery

Capacity 45Ah/112V DC (5040 Wh)

Cell Chemistry LiFePO4

Cycle life 4000 cycles to 70%+ capacity

Output ports

AC Output (4x) 120V, 20A, 2400W (1x) NEMA L14-30R/14-50：120V/240V~60Hz, 30A, 7200W Max

AC Total Output 7200W Max, 14400W Surge

USB-C Output (2x) 100W Max, 5V⎓3A, 9V⎓3A, 12V⎓3A, 15V⎓3A, 20V⎓5A

USB-A Output (2x) 18W Max, 5-6V⎓3A, 6-9V⎓2A, 9-12V⎓1.5A

Cigarette Lighter Port 12V⎓10A

AC Expansion Port 240V~60Hz, 30A, 7200W

DC Expansion Port 80.5V-126V⎓41A Max

Input ports

Charge Mode AC Input 120V~60Hz, 15A Max

Bypass Mode AC Input/Output 120V~60Hz, 12A Max; 240V~60Hz, 16.7A Max

AC Expansion Port (Input) 240V~60Hz, 16.7A Max

DC Input DC Expansion Port (Input)：80.5V-126V⎓98A Max

High-PV 135V-450V⎓15A Max

Low-PV (2x) DC 8mm Ports; 16V-60V⎓10.5A Max, Double to 21A/1200W Max ；11V-16V(Working Voltage)⎓8A Max, Double to 8A Max

Charging time

AC Adapter 3.5 Hours

Car Adapter NO

Other specifications

UPS Backup UPS: ＜20ms, Onine UPS: 0ms

Inverter Topology Non-isolated

Power Factor ≥0.98

Entire Unit Type 1

Jackery Battery Pack 5000 Plus

General

Capacity 45Ah/112V DC (5040 Wh)

Weight About 81.57 lbs (37 kg)

Dimensions 16.5 x 13.5 x 13.2 in / 41.8 x 34.4 x 33.6 cm

Battery Lifecycles 4000 cycles to 70%+ capacity

Warranty 5 Years

Charge Temperature 32~113 °F (0~45°C)

Discharge Temperature 5~113°F (-15~45°C)

Ports

DC Expansion Port (Input) 80.5V-126V⎓41A Max

DC Extension Ports (Output) 80.5V-126V⎓98A Max

Jackery Smart Transfer Switch

General

Dimensions 22 x 14.7 x 7.87 in / 56 x 37.4 x 20 cm

Weight About 25.57 lbs (11.6 kg)

Operating Temperature -4°F~113°F (-20°C~45°C)

Ports

AC Voltage (Nominal) 120V/240V~ 60Hz

Feed-In Type Split Phase

Maximum Input Current 100A Grid / 60A Power Station

Maximum Output Current 60A Home Load / 33.4A Power Station

Maximum Input Short-Circuit Current 10KA

Overvoltage Category IV

UPS ≤20ms

Enclosure Type (Distribution Panel) NEMA Type 1

Number of Load Branches 12

Main Circuit 2 AWG

Branch Circuit 14 AWG 12 AWG 10 AWG

Communication Wi-Fi and Bluetooth

Jackery Explorer 5000 Plus

General

Weight About 134.5 lbs (61 kg)

Dimensions 16.5×15.5×25 in/41.8×39.5×63.5 cm

Charge Temperature 32~113 °F (0~45°C)

Discharge Temperature 5~113°F (-15~45°C)

Warranty 5 Years

Battery

Capacity 45Ah/112V DC (5040 Wh)

Cell Chemistry LiFePO4

Cycle life 4000 cycles to 70%+ capacity

Output ports

AC Output (4x) 120V, 20A, 2400W (1x) NEMA L14-30R/14-50：120V/240V~60Hz, 30A, 7200W Max

AC Total Output 7200W Max, 14400W Surge

USB-C Output (2x) 100W Max, 5V⎓3A, 9V⎓3A, 12V⎓3A, 15V⎓3A, 20V⎓5A

USB-A Output (2x) 18W Max, 5-6V⎓3A, 6-9V⎓2A, 9-12V⎓1.5A

Cigarette Lighter Port 12V⎓10A

AC Expansion Port 240V~60Hz, 30A, 7200W

DC Expansion Port 80.5V-126V⎓41A Max

Input ports

Charge Mode AC Input 120V~60Hz, 15A Max

Bypass Mode AC Input/Output 120V~60Hz, 12A Max; 240V~60Hz, 16.7A Max

AC Expansion Port (Input) 240V~60Hz, 16.7A Max

DC Input DC Expansion Port (Input)：80.5V-126V⎓98A Max

High-PV 135V-450V⎓15A Max

Low-PV (2x) DC 8mm Ports; 16V-60V⎓10.5A Max, Double to 21A/1200W Max；11V-16V(Working Voltage)⎓8A Max, Double to 8A Max

Charging time

AC Adapter 3.5 Hours

Car Adapter NO

Other specifications

UPS Backup UPS: ＜20ms, Onine UPS: 0ms

Inverter Topology Non-isolated

Power Factor ≥0.98

Entire Unit Type 1

Jackery Battery Pack 5000 Plus

General

Capacity 45Ah/112V DC (5040 Wh)

Weight About 81.57 lbs (37 kg)

Dimensions 16.5 x 13.5 x 13.2 in / 41.8 x 34.4 x 33.6 cm

Battery Lifecycles 4000 cycles to 70%+ capacity

Warranty 5 Years

Charge Temperature 32~113 °F (0~45°C)

Discharge Temperature 5~113°F (-15~45°C)

Ports

DC Expansion Port (Input) 80.5V-126V⎓41A Max

DC Extension Ports (Output) 80.5V-126V⎓98A Max

Jackery Smart Transfer Switch

General

Dimensions 22 x 14.7 x 7.87 in / 56 x 37.4 x 20 cm

Weight About 25.57 lbs (11.6 kg)

Operating Temperature -4°F~113°F (-20°C~45°C)

Ports

AC Voltage (Nominal) 120V/240V~ 60Hz

Feed-In Type Split Phase

Maximum Input Current 100A Grid / 60A Power Station

Maximum Output Current 60A Home Load / 33.4A Power Station

Maximum Input Short-Circuit Current 10KA

Overvoltage Category IV

UPS ≤20ms

Enclosure Type (Distribution Panel) NEMA Type 1

Number of Load Branches 12

Main Circuit 2 AWG

Branch Circuit 14 AWG 12 AWG 10 AWG

Communication Wi-Fi and Bluetooth

What's in The Box

Explorer 5000 Plus

AC Charging Cable

MC4 Wrench

User Manual

FAQ

About 5000 Plus

About Solar Panel

About Battery Pack 5000 Plus

About Smart Transfer Switch

About Installation

Can the E5000 Plus be used in parallel with the E2000 Plus, E1000 Plus, or their additional power packs simultaneously?

No, they are distinct products with varying voltage, current, and power specifications, rendering them incompatible for simultaneous parallel use.
Does the E5000 Plus support compatibility and connection with the E2000 Plus and similar models?

The E5000 Plus and E2000 Plus can charge each other by connecting each unit's AC input to the other’s AC output.
Can the E5000 Plus be used in parallel with other Jackery products that support parallel usage? Can products from other brands be used in parallel with Jackery products?

The E5000 Plus supports parallel usage of two E5000Plus units via STS. It does not support parallel usage with other Jackery power station products or with products from other brands.
How would I integrate the E5000 Plus into my existing system? Can the E5000 Plus be connected to our home circuit system and work as UPS?

Yes, E5000 Plus supports connecting to your home circuit system and you can insert it into by TS/Inlet box/STS.If the E5000 Plus is solely connected to home circuits and the Online UPS mode is selected in the APP, it will immediately power on upon detecting a power outage. If the E5000 Plus is connected to the Jackery Smart Transfer Switch, the response time in the event of a power failure will be 20 milliseconds due to the Transfer Switch's capabilities.
Is the E5000 Plus expandable? How to increase the capacity of the E5000 Plus？

The Jackery E5000 Plus is expandable, offering an initial 5kWh. Connecting one 5000 Plus unit with a E5000 Plus Battery Pack provides 10kWh, expandable up to 5 Battery Packs for a total of 30kWh. With two E5000 Plus units and 10 Battery Packs, you can reach a maximum of 60kWh. Please look up the maximum capacity allowed in your jurisdiction prior to ordering.
Is the exterior material fireproof? What is the fire-proof level?

It uses the highest 94V-0 fireproof material required by American UL
Why can't the 5000 Plus charge via AC input?

When connected to the STS, the 120V AC input cannot be used to charge the E5000 Plus.
How long can the 5000 Plus power common household appliances?

The runtime of the Jackery 5000 Plus depends on the power consumption of the appliances being used.
For example, a 170L household refrigerator (15–520W) can run for approximately 8 hours in freezing mode and up to 110 hours in insulation mode. A compact refrigerator (90W) can operate for about 26 hours.
A central air conditioner (2200–3050W) can run for around 2 hours in cooling mode and 1.7 hours in heating mode, while a wall-mounted AC unit (900W) can run for about 4.5 hours.

These figures are based on Jackery lab tests and may vary depending on the actual power draw of the appliances and environmental conditions. The data is for reference only.
Can the 5000 Plus be connected to third-party solar panels, generators, or fuel-powered devices?

Yes, the Jackery 5000 Plus can be connected to third-party solar panels or fuel-powered generators, provided they meet the required input interface and connection standards. For safe and efficient operation, please ensure the voltage, current, and connector type are compatible with the Jackery 5000 Plus. Detailed input specifications can be found in the product’s technical parameters.

While third-party access is possible, Jackery recommends using official accessories to ensure optimal performance and maintain warranty coverage.
How many functional modes does the Jackery 5000 Plus have?

The Jackery 5000 Plus features five functional modes to improve user convenience and battery performance:

1. Quiet Charging Mode – This mode reduces charging power and slows down the charging speed to significantly lower noise levels. It can be enabled or disabled in the Jackery App.

2. Battery Saving Mode – When activated, this mode limits the available battery capacity to extend the lifespan of the battery cells. It can also be managed through the Jackery App.

3. Energy Saving Mode – Enabled by default, this mode prevents unnecessary battery drain by automatically turning off all outputs after 12 hours when no device is connected or if the connected load is minimal (AC Output ≤ 25W, USB Output ≤ 2W, Car Output ≤ 2W).

4. UPS Mode- Connect the product to a wall outlet with the AC charging cable, then press the AC output button and power your appliances at the same time . The backup UPS function is enabled by default. In the event of a sudden loss of mains power, the device will automatically power up your appliances with the stored power within 20 ms.
Please note：① The NEMA L14-30R and NEMA 14-50 outputs cannot be used in Bypass mode when the product is connected to a wall outlet with the AC charging cable.② The system settings will return to backup UPS mode once the product restarts in online UPS mode

5. Charging Mode - supports 4 major charging methods: ① Charging via AC Wall Outlet ② Charging via Smart Transfer Switch ③ Charging via Solar Panels ④Charging via Car Charger. Please note: Fully charge the device before its first use.

Is E5000 Plus compatible with all the Jackery Solar Panels?

The charging port of the E5000 Plus has dimensions of 8020, making it compatible with all the solar panels we currently have on sale. If you have older versions of solar panels with capacities of 60W/100W/200W, you will need to use a 7909-to-8082 adapter.
Can the Jackery Explorer 5000 Plus be used with outdoor solar panels while the main unit stays indoors? Are extended cables available, and is there a recommended length limit?

Yes, you can extend the connection indefinitely by purchasing the Jackery 5M DC extension cable, though longer connections may reduce solar charging efficiency.

Can the E5000 Plus Battery Pack charge my device separately?

No, the Battery Pack need to be connected to the E5000 Plus power station for charging.

How much does it cost for installation of the Smart Transfer Switch?

The cost is typically 1500-2000 USD, but it may vary depending on your location and specific home conditions. For details, you can discuss with our certified installer after placing an order or consult a local electrician.
Does the Smart Transfer Switch accomodate more than one E5000 Plus?

Yes, the Jackery Smart Transfer Switch supports connecting two Explorer 5000 Plus units in parallel, allowing for increased power capacity and redundancy in your home power system.
Why doesn't the E5000 Plus start charging immediately after connecting to the Smart Transfer Switch?

By default, the Smart Transfer Switch automatically charges the E5000 Plus only when its battery level drops below a preset value. To charge immediately, please use the app: App > Smart Transfer Switch > Power Station > Charge now. To change the default preset value, use the app: App > Smart Transfer Switch > Working Modes > Set Backup Reserve.
Why do some circuits not have power after the mains power is restored?

After the mains power is restored, the circuits that were disconnected based on backup power priority during the outage will not be automatically turned on to reduce the risk of electric shock. Customers need to manually turn on the disconnected circuits.

Can I use my own electrician or by myself?

Yes, you may use your own certified electrician, or handle the STS installation yourself (if you are certified), at your own expense. We highly recommend contacting Jackery for training and certification before proceeding with the installation. You can also refer to the STS User Guide, FAQs, and installation videos available on our website.
I’ve completed the STS Installation Request Form and contacted the installation company but haven’t received a response. What should I do?

Ensure that the email and phone number you provided are correct. Also, check your Spam folder. If you still don’t receive a response, contact the installation company or Jackery again. A representative will reach out to you.
What information do I need for my installation?

Jackery or a third-party company will send you a STS Installation Request Form to begin the installation process. You should prepare your order information, contact information including your email, phone number and address for the installation.
Who should I contact for my installation—Jackery or a third-party company?

If you choose to use Jackery’s resource for your installation, please fill out the online STS Installation Request Form or contact our Customer Service at hello@jackery.com or 888.502.2236. STS Installation Request Form link: https://docs.google.com/forms/d/1ZIFnrwCOq6X9QsRPvP_VyLhHgLE5IyzM4wMMFVOgBD8/viewform?edit_requested=true
What should the electrician do if the on-site conditions differ from expectations?

The electrician should immediately contact both the customer and the installation company to discuss solutions and adjust the installation plan accordingly.
What should I do if I have concerns or I'm dissatisfied with the quote?

The customer can discuss the details of the quote with the electrician or the installation company to seek reasonable adjustments.
What if the electrician is unable to provide service on time or cannot be contacted?

The customer should contact Jackery or the installation company, who will assist in reaching the electrician or assign a new one.
The installation company scheduled an electrician for me, but I haven’t heard from them. What should I do?

Check your Spam folder first. If there’s still no response, contact the installation company or Jackery again for assistance.
Does Jackery provide installation services for the STS?

Jackery does not install the STS but we’ve partnered with third-party companies to provide installation services for U.S. customers in over 40 states.
Where Can I Find More Information About Installing the Jackery Smart Transfer Switch (STS)?

If you need detailed guidance on installing the Jackery Smart Transfer Switch (STS), please visit installation service page at: https://www.jackery.com/pages/smart-transfer-switch-installation-service. This page provides service options, and additional support to ensure a smooth setup process.

Awesome gear!

Amazing gear, great support. On the side of a mountain I now have a full house power solution for emergency power. I will add solar this spring to make this whole setup self sustaining! Excited.

Works well so far. Tested UPS mode and power switch was quick!

The installation service includes removing my old EV charger and install new Tesla wall charger. Install STS and port over 12 breakers. He had to extend each set of lines over to the new breaker. Tested regular backup and UPS mode. Both worked flawless. Installation cost is $3800 plus $387 for WA tax. Total is $4187.60 for 7 hours of work.
The app shows how much my daily electrical usage so I can see how much battery pack I'll need for future purchase. Got this setup because my neighbor keeps opening my refrigerator during power outage. The only downside is the add-on battery pack can only go on the right side of the full unit due to short connector cable. It would have been nice if the add-on is stackable to save space like the EcoFlow.

Jackery Explorer 5000 Plus

I just set the Jackery up this past Saturday at my location and the set up and access to the App was pretty straightforward and looking forward to using the Jackery in case I need it.

Best Choice

This is a great system, this is the 2nd whole house system that I have purchased in the last year. People really over think power outages, the longest power outage I have had in the last 8 years has been 3 days. My Jackery had no issues keeping the lights on and maintaining my refrigerators (2). Parents have a Generac that has to be serviced every year $$$, its loud and definitely not worth the money compared to my system.

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Jackery Explorer 5000 Plus

No More Spoiled Food or Wet Clothes Even During Hurricanes, Thunderstorms, and Blackouts:

Your Fridge Stays Cold, Your Zoom Call Stays On:

Always Power Your Essential Rooms:

From Indoors to Outdoors:

Fully Charged in 1.7 Hours:

Explorer 5000 Plus

Explorer 5000 Plus + Smart Transfer Switch

Explorer 5000 Plus + SolarSaga 500 X x 2

Explorer 5000 Plus + SolarSaga 500 X x 2 + Smart Transfer Switch

Explorer 5000 Plus (10kWh) + Smart Transfer Switch

Whole-Home Backup Kit 5000 Plus (20kWh)

Free Gift: 2-Year Extended Warranty ($350 Value)

Member Gift

Up to 30% Tax Credit

Special Offer

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PRODUCT DETAILS

Ports and Dimensions

Tech Specs