Whether you live in Asheville, Greenville, Gastonia, or somewhere in between, you might have experienced the frustration of flickering lights, spoiled food, and uncertainty about when the power will be back on. Thankfully, many utility companies offer NC power outage maps to help residents stay informed and prepared.
Beyond the power outage map trackers, it is crucial to invest in an essential home backup solution. Jackery Solar Generators are reliable home battery backup that can power most household appliances during outages caused by a summer thunderstorm or a winter freeze. This guide provides everything about how to track outages, including links to NC power outage maps.
Key Takeaways
- North Carolina residents can check the power outage data on the official utility maps, including estimated restoration times and active outages.
- Some of the top utility providers serving North Carolina include Duke Energy, Dominion North Carolina Power, and EnergyUnited.
- You can confirm the utility provider by checking the latest electricity bill or visiting the online portal.
- Backup options, including solar generators and whole-house battery systems, can keep homes running during extended outages.
- Jackery Solar Generators are ideal for powering appliances during short or long-term power outages.
City-Wise Power Outage Map Access
North Carolina, being located on the Atlantic Coast, is susceptible to hurricanes and tropical storms. Such weather patterns can cause significant damage to power lines and infrastructure, leading to widespread outages. Utility companies offer NC power outage maps to get access to real-time updates on active outages, restoration timelines, and affected areas.
Asheville, NC, Power Outage Map
Duke Energy Progress primarily serves Asheville and surrounding Buncombe County. The Asheville, NC, power outage map helps you view the active outages and impacted customers in North Carolina. You can search for an address, business name, county, neighborhood, or ZIP code on the Duke Energy Progress outage map to track outages in your area.
Greenville, NC, Power Outage Map
Greenville Utilities Commission (GUC) primarily serves the city of Greenville, North Carolina. Residents can use the Greenville, NC, power outage map or online reporting system to check and report an electric outage. Circles on the GUC outages map indicate that an outage has been called, and triangles mean it is confirmed by GUC.
Gastonia, NC, Power Outage Map
The City of Gastonia, North Carolina, is the primary electricity provider in Gastonia, NC. The Gastonia, NC, power outage map shows the total number of customers served and the customers affected. If you cannot see the outage in your area on the City of Gastonia power outage map, you can search by exact address or even report by calling the utility provider.
Concord, NC, Power Outage Map
Concord, located in the northeast of Charlotte, is primarily served by the City of Concord. The utility provider offers a Concord, NC, power outage map with information related to customers affected and restored. The City of Concord power outage map also provides real-time information related to verified, predicted, planned, and restored outages.
Statesville, NC, Power Outage Map
EnergyUnited, headquartered in Statesville, North Carolina, provides electricity to parts of Iredell County, including Statesville. Residents can view the Statesville, NC, power outage map on the utility provider's official website. The EnergyUnited map tracker displays the number of customers served and affected customers. You can also download EnergyUnited's mobile apps to check out the outage status.
Provider |
Region Served |
Public Outage Map |
Report Power Outage |
SMS Alerts |
Duke Energy Progress |
Asheville |
800-419-6356 |
Text REG to 57801 |
|
Greenville Utilities Commission (GUC) |
Greenville |
855-767-2482 |
Log into your GUC account on the GUC website and update your profile with your cell phone number. |
|
City of Gastonia |
Gastonia |
704-866-6823 |
Visit the City of Gastonia's website and search for "TRU+E Alerts" or follow the link provided in the search results to the City of Gastonia (.gov). |
|
City of Concord |
Concord |
704-920-5555 |
Go to cabcoalert.org to register for emergency alerts. |
|
EnergyUnited |
Statesville |
800-522-3793 |
Login to your electric account and sign up for text alerts. |
Top Utility Providers in NC by Region
North Carolina's electric grid is a mix of investor-owned utilities, municipal power systems, and electric cooperatives. The electricity provider serving your area will largely depend on your location and sometimes even on the neighborhood. Here is a region-by-region breakdown of the primary electric utility providers across the state:
- Duke Energy Progress: Serves central and eastern North Carolina, including Raleigh, as well as Asheville.
- Duke Energy Carolinas: Serves central and western North Carolina, including cities like Charlotte, Durham, and the Triad region.
- Greenville Utilities Commission: Serves the City of Greenville and approximately 75% of Pitt County, North Carolina.
- City of Gastonia Utilities: Serves Gastonia and surrounding municipalities in North Carolina
- EnergyUnited: Serves parts of 19 counties in the central and western regions of the state.
How to Identify Your Electricity Provider via Recent Bills
Whether you want to report an outage or sign up for alerts, the first step is to identify the electricity provider. One of the simplest ways to determine which electric company is servicing your address is by checking the recent electricity bill. The provider's name is usually displayed at the top or bottom of the bill. If you receive paperless billing, you can check the provider's online portal or mobile app.
Types of Power Backup Alternatives Until Restoration
Hurricanes, ice storms, or severe thunderstorms can cause grid failure and power outages. A reliable and essential home backup solution can make all the difference at this time. With a reliable battery backup system, you become less reliant on the utility grid. This is especially important as North Carolina experiences more extreme weather events that can cause short or long-term blackouts and outages.
Here are some effective power backup alternatives for homeowners looking to keep appliances powered during an outage:
Solar Generators
Solar generators work using free sunlight and generate electricity that can power appliances during outages. They combine solar panels and a battery backup that work together to collect, convert, and power household appliances. They are quiet and emission-free, making them suitable for powering indoor appliances, such as refrigerators, lights, and more.
Jackery Solar Generators are ideal for power outages because they offer a portable, reliable, and clean power source. They allow you to power essential devices and appliances during grid disruptions. They are designed to be easily moved and used in various locations, making them ideal for both home and outdoor use during power outages.
Whole House Battery Backup Systems
Whole house battery backup systems are connected to the solar panels and grid. They automatically switch from grid power to solar backup power during an outage. While they are designed to power your entire home or a few crucial circuits, whole-home battery backups require a high initial cost.
Gas Generators
Gas generators run on gasoline, propane, or natural gas and provide portable or standby electricity during outages. Although they are widely used to run larger appliances during outages, they require fuel and regular maintenance. In addition, they cannot be used indoors and are installed only in outdoor locations. You should always run fuel-powered generators outdoors, away from windows and doors, to prevent carbon monoxide poisoning.
Standby Generators
Standby generators are permanently installed and can be connected to the home's electrical system. These units start within seconds during an outage and can power most household appliances. While these standby generators might be helpful for larger homes, they have an expensive upfront cost. This is because standby generators are a significant investment, so it's important to factor in the initial cost, installation, and ongoing maintenance.
Jackery Solar Generators for NC Power Outages
In North Carolina, where storms and outages are common, Jackery Solar Generators offer a practical, fuel-free backup power option. They are easy to set up and can run essentials like refrigerators, phones, and medical devices, making them an ideal choice for both short and extended outages. If the NC power outage map indicates a long-term outage, you can trust the solar-powered generators and portable power stations to keep essential appliances powered. Here are two of the best solar-powered generators ideal for power outages in North Carolina:
Jackery Solar Generator 5000 Plus
The Jackery Solar Generator 5000 Plus is an essential home backup solution that can power most household appliances. Whether you want to keep the fridge running to keep food protected or the lights on during long-term North Carolina outages, the solar-powered generator has your back. The expandable nature ensures the battery capacity can be extended from 5kWh to 60kWh with add-on battery packs.
Appliances Running Time
- Refrigerator (900W) = 4.5H
- Toaster (800W) = 5.0H
- Dishwasher (1200W) = 3.4H
- Electric Kettle (900W) = 4.5H
- Space Heater (1500W) = 2.7H

Customer Review
"This is a great product. I am very satisfied. The smartphone app is very useful for monitoring and setting values in the system." — Gary.
Jackery Solar Generator 2000 Plus
The Jackery Solar Generator 2000 Plus is ideal for tiny homes and apartments. Its massive battery capacity ensures that most household appliances remain powered when the light goes out. The portable design with a pull rod, double wheels, and a foldable handle ensures you can easily move the solar generator anywhere. The add-on battery packs allow you to extend the capacity from 2kWh to 24kWh for extended outages.
Appliances Running Time
- Refrigerator (900W) = 1.8H
- Toaster (800W) = 2.1H
- Dishwasher (1200W) = 1.4H
- Electric Kettle (900W) = 1.8H
- Space Heater (1500W) = 1.1H

Customer Review
"I'm using it as an EPS for my internet and entertainment system. Works great on the battery save function. Maintains charge to 85%, then comes on seamlessly when the power goes down. I'm good for 12 hours before needing a charge." — Zachary.
FAQs About NC Power Outages
How do I report a power outage in Statesville, NC?
If the City of Statesville provides electricity in your area, you can call 704-878-3479 to report a power outage. You must provide an address on the call and indicate that you want to be notified when power is restored.
How to track NC power outage map by ZIP code?
You need to visit your electricity provider's website to check NC power outage maps by ZIP code. Alternatively, you can check the North Carolina Power Outage Maps by PowerOutage.us to track the outages by the electricity provider in the state.
Are there any power outages in Charlotte, NC?
Duke Energy primarily serves Charlotte, NC. To check real-time information about power outages in Charlotte, NC, you need to check the Duke Energy, Charlotte, NC, power outage maps.
How do I report a loss of power to Duke Energy?
You can report outages via the Duke Energy, NC, power outage map on the website of the utility provider. Alternatively, you can text OUT to 57801 or call 800-419-6356 to report your outage.
Conclusion
Power outages in North Carolina are common, but understanding how to track outages and prepare your home can make a difference. One of the best ways to navigate such situations is by checking the NC power outage maps offered by the utility providers. If you want to prepare for unexpected power outages, it is essential to invest in a battery backup solution. Jackery Solar Generators can reduce the stress related to outages and keep lights on whenever the grid goes down.
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